Chinatown Kitchen
Chinese Restaurant
$
3.9
(278)
Chinatown Kitchen is a well-known establishment in West Bend, frequently appreciated for its hot and tasty dishes, including customer favorites like sesame chicken and dumplings. While the restaurant has had its share of mixed reviews, many customers praise the reasonable prices and generous portions. However, issues regarding service consistency and some authenticity concerns have arisen. Overall, it remains a popular choice for takeout in the area.
Restaurant website: Website
Phone number: (262) 335-9868
Address: 1446 W Washington St, West Bend, WI 53095, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" What a find! The fried rice is so flavorful, not like the bland stuff you get at other places. The sweet and sour chicken is homemade tasting and delicious, with the chicken fried to perfection. Every time I want good Chinese food, I know I can rely on Chinatown! The only downside is that dining in isn’t the best experience, but takeout is where they shine. " (*Curated Review*)
" One of the worst experiences I’ve had dining out. Everything was cold, the chicken tasted funny, and there was a hair in my dumpling. My order was wrong and when I called to resolve, they didn’t care. Never going back! " (*Curated Review*)
" I usually enjoy their food, but my recent visit did not meet expectations. Between the over fried dumplings and the overly watered down soup, I was left wondering if they had changed chefs. The service was average, nothing special. Overall, could do better. " (*Curated Review*)
" Absolutely amazing! The egg rolls were crispy and fresh, and the sesame chicken was on point. I always love how they are generous with their portions, so there's always enough to take home. The staff was helpful and attentive, working efficiently even during dinner rush. This is hands down the best Chinese place in town. Can't wait to go back! " (*Curated Review*)
" Chinatown Kitchen is always a solid choice! I love how the staff remembers my order, making it feel personal. The General Tso’s is spicy enough, and the crab rangoons are a must-have. Their portions never disappoint, and I always feel like I get my money's worth. A simple yet enjoyable dining experience every time. " (*Curated Review*)
Archived Reviews (224)
" Mediocre food. The chicken definitely seemed undercooked and the lo mein tasted off. This is my first experience with this place, and it was quite disappointing. My expectations were definitely higher based on the review buzz. I won’t be coming back any time soon. " (*Curated Review*)
" Last time I picked up an order, the chicken was definitely undercooked. It looked fine from the outside, but the inside was pink and raw. I called to complain, but the response was lukewarm. Overall, I’d say stick to safe dishes and hope for the best. Not sure I’ll be back. " (*Curated Review*)
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