Chipotle Mexican Grill
Mexican Restaurant
$
2.7
(78)
The restaurant presents a mixed experience with occasionally authentic Mexican food, though numerous recent reviews point to issues in service and consistency. It's clear that while some customers enjoyed the flavors, many expressed dissatisfaction with the freshness and presentation of the ingredients.
Restaurant website: Website
Phone number: (828) 382-1076
Address: 176 Sparks Dr, Forest City, NC 28043, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Today was my first visit to this new Chipotle, and while the food itself had potential, the execution was severely lacking. The rice was overcooked, and the beans were dried out. Service was very slow, and they ended up missing an item from my order. I witnessed other customers getting better portions than I did, which was frustrating. I think with some adjustments, they can improve significantly, but as of now, I'm not impressed. I came in with high hopes and left feeling let down. " (*Curated Review*)
" I ordered a steak burrito and chips for lunch. Upon arrival, I was thrilled to see a Chipotle in my town! However, I ended up quite disappointed. The steak was dry and the serving sizes felt ridiculously small for the price. Additionally, the restaurant was messy, and my order took longer to prepare compared to other Chipotle locations I've visited. Despite the initial buzz, I don’t think I’ll be returning anytime soon unless they really step up their game. " (*Curated Review*)
" My experience here was unsatisfactory. When I finally received my order after a long wait, I was disappointed to find that the ingredients were not fresh. I could tell the rice had been sitting for too long, and the meat was tough. The atmosphere felt chaotic, and multiple employees seemed confused about their tasks. Although I appreciate the effort of employees during a busy time, I really expected better quality and service at this location. I do not plan on returning anytime soon due to these issues. " (*Curated Review*)
" I don't usually write reviews, but my recent experience at Chipotle prompted me to do so. I was excited to try their famous burritos, but my order was wrong and my food was cold. The staff seemed distracted and forgot to include some of the items I paid for. The only positives were a few friendly employees trying their best amidst the chaos. The lack of organization and the small portions made this a disappointing visit. I may not return unless I hear positive changes have been made. " (*Curated Review*)
" I was really looking forward to their grand opening, but the service was horrendous and my food was cold. The staff seemed overwhelmed and a bit disorganized. When I finally got my bowl, I found it lacking flavor and substance. It was disappointing because I’ve had great experiences at other Chipotle locations. I’m not sure they’re prepared to handle customers efficiently, and until they can show improvements, I won’t return. " (*Curated Review*)
Archived Reviews (64)
" I have been to many Chipotles, and I hope this one improves. During my last visit, the service was slow, and I noticed they ran out of multiple ingredients while I was waiting. The atmosphere felt uninviting, and the food presentation was lacking. When I finally received my meal, I was disappointed in the portion sizes for the price. It just didn't feel up to the Chipotle standards I have come to expect. The staff, although friendly, seemed overwhelmed. I hope they can get things sorted out soon. " (*Curated Review*)
" I tried this Chipotle for the first time a few weeks back, and I was excited because I love a good burrito. However, my order was wrong upon arrival, missing key components and the ingredients felt stale. Unfortunately, the service was quite lacking, as I felt like a nuisance rather than a customer. The prices are pretty steep, and I expected much better quality for what I paid. Overall, it was an unfortunate experience, and I probably won’t return to this location. " (*Curated Review*)
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