bNapoli Italian

Italian Restaurant $$$ 4.7 (482)


bNapoli Italian offers an authentic Italian dining experience with a cozy and stylish atmosphere. Customers consistently praise the quality of the food, noting its authentic flavors and excellent presentation. The attentive service adds to the overall dining experience, making it a popular choice for both casual meals and special occasions.

Overall:

4.6

(397 reviews)

Authenticity:

4.5

Atmosphere:

4.6

Service:

4.7


Restaurant website: Website

Phone number: (413) 240-2106

Address: 185 Elm St, West Springfield, MA 01089, USA

Opening hours

Monday: Closed
Tuesday: 4:30 – 9:00 PM
Wednesday: 4:30 – 9:00 PM
Thursday: 4:30 – 9:00 PM
Friday: 4:30 – 10:00 PM
Saturday: 4:30 – 10:00 PM
Sunday: Closed

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available
  • Reservable

Offerings

  • Brunch
  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Live Music
  • Restroom Available

Good for

  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking
  • Valet Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Last night was my first visit to bNapoli, and it blew me away! The homemade pasta is a must-try—it was cooked perfectly and paired brilliantly with the sauce. The waitstaff was attentive but subtle enough to let us enjoy our dinner. I will definitely make it a point to come back and explore the menu further. Long story short, highly recommended. " (*Curated Review*)

" What a delightful experience at bNapoli! The ambiance was inviting, and the staff was incredibly friendly. I started with the calamari, which was cooked to perfection, followed by the gnocchi in a rich sauce that just melted in my mouth. The attention to detail in the dishes was remarkable, and overall, it felt like a special night out! I would strongly recommend making a reservation though, as it does get busy, especially on weekends. Overall rating: 5/5! " (*Curated Review*)

" I took my family to bNapoli for our anniversary dinner, and it was a memorable experience. The setting was intimate, ideal for a special celebration. The pasta was expertly prepared, and the seafood dish was extraordinarily fresh. The highlight was the dessert; the ricotta cheesecake was sublime! The only reason I give it 4 stars instead of 5 is because they were out of the first wine I chose, but I was pleased with the suggestion they made afterward. " (*Curated Review*)

" I brought my family to bNapoli for a celebratory dinner, and it lived up to every high expectation. The atmosphere is charming, yet upscale, making it ideal for special occasions. We loved the bruschetta for starters, and my main course of osso buco was incredibly tender and flavorful. Dessert was a must! If you're looking for Italian that's not too frilly but absolutely delicious, look no further. Couldn't rate this place high enough. " (*Curated Review*)

" tried bNapoli for the first time last Saturday, and I must say, the food was heavenly. From the warm focaccia to the rich pasta dishes, it felt like a small taste of Italy! The staff were friendly and our server was knowledgeable—a big plus! I highly recommend their pesto pasta; it's rich but not overwhelming. Note: be ready for a wait during peak hours; the quality is worth it. " (*Curated Review*)

Archived Reviews (387)

" I had a reasonable meal at bNapoli but felt maybe it was a tad overrated. The food was good, but I expected something more based on the reviews. I tried the seafood linguine, and while it had good flavors, the seafood wasn't as fresh as I anticipated. Service was friendly, but overall it didn’t blow me away. The atmosphere is nice though, and it has potential! " (*Curated Review*)

" I've frequented bNapoli several times now, and the experience is always superb! The decor is inviting, and the staff is friendly. The dishes are consistently delightful, from the crab cakes to the classic margherita pizza, and the portions are generous for the price. I recommend making a reservation, as it can get busy! I can’t wait to try their seasonal specials! " (*Curated Review*)

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