El Pollo Loco
Mexican Restaurant
$
3.9
(831)
El Pollo Loco provides a generally authentic dining experience with a focus on Mexican-style grilled chicken. Many customers enjoy the freshness of the food and friendly service, though the ambiance could use some improvement due to the older setting of the restaurant.
Restaurant website: Website
Phone number: (951) 682-7543
Address: 2200 University Ave, Riverside, CA 92507, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" El Pollo Loco is still a classic for me. The flavors are authentic Mexican, something you can't find everywhere. I appreciate the freshness of the ingredients, especially their salsas. The staff here are genuinely friendly and often remember my favorite orders. If only they could renovate the place to match the quality of the food! " (*Curated Review*)
" Just had another fantastic meal at El Pollo Loco! The chicken tacos were loaded and packed with flavor. The salsas are fresh and spicy, just how I like them. I understand that some people complain about the cleanliness of the place, but from what I saw, it was well-kept during my visit. I'll keep coming back for the food alone, for sure! " (*Curated Review*)
" Honestly, I wasn't expecting much, but El Pollo Loco exceeded my expectations! The flavors were reminiscent of my trips to Mexico. The chicken was juicy and perfectly seasoned. The horchata was delightful and refreshing. The service was fast, which was a bonus considering it was a busy weekend. I will most definitely be coming back regularly! " (*Curated Review*)
" I don't know if I hit them on an off day, but the chicken was dry and tasteless. I ordered a salad and it seemed like it had too much dressing. The staff was friendly, but they seemed rushed, which could explain the lower food quality. I might reconsider trying here again in the future. " (*Curated Review*)
" This location is definitely showing its age. The food is still great, and the portions are generous, but the atmosphere could use a complete makeover. It's quite hot inside, and the ventilation is poor, which detracts from the overall experience. However, the taste of the chicken makes it all worthwhile. I often grab a takeout because dining in isn't appealing at times. " (*Curated Review*)
Archived Reviews (666)
" I've gone to this location several times for lunch. Typically, I experience fast service, but my last visit was quite slow due to a shortage of staff. The manager was apologetic and offered us free desserts, which was a nice touch. The food was standard El Pollo fare, but it didn't stand out like it used to. The cleanliness also needs some attention. " (*Curated Review*)
" I went to El Pollo Loco for the first time and was surprised by the quality. Although the place could do with some sprucing up, the chicken was excellent and the flavor hit the spot. I will recommend it to my friends, and I look forward to going back again, especially to try their horchata. " (*Curated Review*)
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