El Pollo Loco
Mexican Restaurant
$
4.1
(511)
El Pollo Loco serves up fresh grilled chicken and flavorful dishes that many find authentic, considering its fast food franchise nature. The quality of food received high praise, especially for the chicken's freshness and taste. However, the service and atmosphere have room for improvement, with some customers noting inconsistencies in their experience.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (831) 422-9309
Address: 1259 N Davis Rd, Salinas, CA 93907, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" We ordered a family meal as we usually do from El Pollo Loco. This time though, we found that the chicken was quite dry and undercooked. Additionally, we received less than what we ordered. It was disappointing, especially since we were fans of this restaurant. The staff handled the complaint decently, but I feel that there is inconsistency in the quality of food served. " (*Curated Review*)
" Had a fantastic experience at El Pollo Loco today! Everything from the quick service to the fresh food was on point. I had the pollo bowl with grilled chicken, pico de gallo, and guacamole. The flavors were impeccable. Also, kudos to the staff for being so attentive and friendly throughout our visit. Will definitely be coming back! " (*Curated Review*)
" I had high hopes for El Pollo Loco given the hype, but my experience left me wanting. The portions seemed small compared to other similar places. My chicken was a bit on the dry side, which was disappointing as I had heard great things about their grilled chicken. The service was acceptable, but they could work on their attentiveness. Not sure if I'll rush back anytime soon. " (*Curated Review*)
" El Pollo Loco is a solid choice for quick meals. I’ve had a few different items from their menu, and they never disappoint. The grilled chicken tacos are a favorite of mine! The atmosphere feels casual and laid-back, perfect for a quick bite without the fuss. " (*Curated Review*)
" I recently took my coworkers to El Pollo Loco for lunch, and we had a blast! The service was fantastic. We ordered everything from the burritos to the salads, and everyone was satisfied with their choices. However, the dining area could use some attention. We noticed some dirty tables around us, but the staff were friendly, and the food made up for it. I highly recommend their chipotle chicken burrito. " (*Curated Review*)
Archived Reviews (410)
" I returned to El Pollo Loco expecting the same great meal I'd had before, but this time was a letdown. My grilled chicken was burned on the edges—a clear indication that it had been overcooked. The portion was smaller than I remembered, and the salsa bar had a limited selection. I appreciate a quick meal, but they need to stay consistent with quality. I might have to reconsider if I want to come back. " (*Curated Review*)
" My family decided to try El Pollo Loco for dinner last weekend, but our experience was less than ideal. We waited a long time for our order, and when it finally came out, they got two of the orders wrong. The staff apologized but we still didn’t get the right food. The taste was decent enough when we finally got to eat, but the service definitely detracted from our experience. Wouldn't be returning soon, unfortunately. " (*Curated Review*)
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