Chipotle Mexican Grill
Mexican Restaurant
2.8
(90)
Chipotle Mexican Grill in this location has garnered mixed reviews, primarily revolving around issues with service and food portioning. While some customers appreciate the fresh ingredients and flavor of their dishes, many have expressed dissatisfaction about the authenticity of their meals and the inconsistent service they experienced. The environment is cataloged as pleasant, albeit cluttered at times.
Restaurant website: Website
Phone number: (724) 598-9676
Address: 2541 W State St, New Castle, PA 16101, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" What a shame! I had heard a lot about this Chipotle and was eager to visit. Upon entering, I was greeted by staff who seemed to be having a rough day. My order was filled incorrectly, and the burrito was all rice and barely any meat. For the price point, I expect more. I probably won't come back again. Sad, really! " (*Curated Review*)
" Stopped by Chipotle for a casual meal. It was quite busy, but the staff managed well. I was pleased with my burrito, which was really fluffy and packed with flavor. The restaurant had a cozy atmosphere that made it enjoyable. I wouldn’t mind coming back soon since everything was tasty and my order was correct. " (*Curated Review*)
" I can't believe how bad this Chipotle is compared to others I’ve tried. From missing ingredients to unfriendly staff, it’s just not worth it. Plus, the guacamole was overpriced for the small portion I received. I had to wait longer than expected as my order was supposedly not ready. The ambiance could be improved too, it feels more like a fast-food joint than a sit-down restaurant. Will not be returning. " (*Curated Review*)
" Had a much better experience at Chipotle recently! The staff were efficient, and I got my food on time. The burrito I ordered was bursting with flavors and generously filled. I even managed to get some guacamole without additional waiting. It sounds silly, but I loved the cleanliness of the place as well. I think I might even try ordering for delivery next time! " (*Curated Review*)
" Came in for a quick lunch and was pleasantly surprised by how nice the interior was. The staff were friendly for the most part, though they seemed to be overwhelmed at times. I ordered a burrito and it turned out to be a bit on the small side for the price. Overall, not a bad experience, but room for improvement. " (*Curated Review*)
Archived Reviews (74)
" I opted for a bowl and tried a variety of toppings. Everything tasted fresh but didn’t have the authentic kick I was hoping for. The staff was just okay; they seemed distracted and slightly rude. The atmosphere was comfortable, and the dining area was clean which was a relief. I’d consider coming back, but I do hope for an improvement in flavor. " (*Curated Review*)
" I wasn't impressed with my visit. The staff appeared disorganized and the wait for food was ridiculous. While the place was clean and nicely decorated, I question the quality of ingredients used in my meal. The overall experience felt more like a chore rather than a pleasant dining experience. I’ve had much better Chipotle meals at other locations, so I may steer clear of this one. " (*Curated Review*)
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