El Pollo Loco
Mexican Restaurant
$
4.3
(891)
El Pollo Loco offers a fast-casual dining experience with a focus on grilled chicken and Mexican flavors, presenting a mix of authentic and non-authentic Mexican food. Many customers appreciate the freshness of their chicken and the variety of options available. However, the service quality can be inconsistent, with some patrons encountering communication issues. Overall, it's considered a reliable choice for a quick meal.
Restaurant website: Website
Phone number: (925) 969-9280
Address: 4401 Clayton Rd, Concord, CA 94521, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’ve been coming to El Pollo Loco for years and have never been let down by their chicken. Just had the best grilled chicken burrito today; it was packed full of flavor, and the portion size was huge! Sure, it’s fast food, but it taste way better than most. Perfect for those days when I don't want to cook. " (*Curated Review*)
" I have mixed feelings about my visit. The food tasted fresh and flavorful, but the staff seemed overwhelmed during lunch rush hour. I had to wait a longer time than expected to get my order taken and then another wait for my food. When I finally got my food, it was delicious! However, I wish they could improve the efficiency during peak hours. " (*Curated Review*)
" Excellent dining experience! The drive-thru was quick, and my burrito was delicious. The flavors were on point, and the salsa provided added a fantastic touch. I appreciate that they have healthy options in addition to their regular menu. I'll definitely be back for more! " (*Curated Review*)
" I have a love-hate relationship with El Pollo Loco. While the food generally tastes great, my last experience was marred by slow service that resulted in cold chicken. However, I guess it's a gamble with fast food; you win some, you lose some. I hope my next visit is back to the high standard I'm used to. " (*Curated Review*)
" El Pollo Loco never disappoints! The grilled chicken is the centerpiece, but their beans and rice are fantastic too. I often order the family meal for a party at home. The only downside is that the drive-thru is busy at times, resulting in a longer wait. That said, the quality of food is worth it! " (*Curated Review*)
Archived Reviews (714)
" Hands down, the best fast-food chicken I've ever tasted! El Pollo Loco has nailed the seasoning, and their side options are delicious. I also appreciate how clean the restaurant is. Every visit feels like a treat! The only thing to note, the staff can be a tad slow, but the great food makes up for it. " (*Curated Review*)
" This is not your average fast-food joint. El Pollo Loco delivers on flavor and freshness like no other! The chicken bowls are a personal favorite, and you can't go wrong with a side of corn. The drive-thru is usually quick, and I appreciate the cleanliness of the restaurant. Every visit has been a pleasant experience, and I look forward to coming back! " (*Curated Review*)
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