El Pollo Loco
Mexican Restaurant
$
4.3
(891)
El Pollo Loco offers a fast-casual dining experience with a focus on grilled chicken and Mexican flavors, presenting a mix of authentic and non-authentic Mexican food. Many customers appreciate the freshness of their chicken and the variety of options available. However, the service quality can be inconsistent, with some patrons encountering communication issues. Overall, it's considered a reliable choice for a quick meal.
Restaurant website: Website
Phone number: (925) 969-9280
Address: 4401 Clayton Rd, Concord, CA 94521, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" On my recent visit, I noticed the drive-thru was slower than usual, which was disappointing. The food is usually great, but this time the chicken wasn't as hot as I expected. Still, I love the concept and variety of dishes they offer, and the smoky flavor keeps me coming back. " (*Curated Review*)
" I took my family to El Pollo Loco last week, and we were really pleased. The kids enjoyed the chicken and the sides. The atmosphere was nice and welcoming. I was also happy with the price for the amount we received. We will definitely be back soon! " (*Curated Review*)
" Huge portions at El Pollo Loco! Their family-size meals are great for gatherings. The chicken flavor is always spot on and you can customize your meals easily. The downside for me is the restaurant gets busy during dinner and service can lag. Nonetheless, the value is there, and it’s a favorite among my friends and family. " (*Curated Review*)
" I visited El Pollo Loco yesterday and was blown away by the flavor of the grilled chicken! It was juicy and perfectly seasoned. The salsa bar is a great touch, and I loved adding fresh guacamole to my meals. The staff were incredibly friendly and made sure my order was correct. The only downside was that the seating area felt a bit cramped during busy hours, but overall, I would still rate my experience a solid 4 out of 5! " (*Curated Review*)
" Love El Pollo Loco! The chicken is well-marinated and perfectly grilled every single time I go. The tortilla chips are a perfect side, and I recommend trying their hot sauce; it adds a great kick to the meal. I often visit when I need a quick lunch because the service is fairly speedy. The only complaint I have is that sometimes, finding a clean table can be a challenge, but the food absolutely makes up for it! " (*Curated Review*)
Archived Reviews (714)
" Hands down, the best fast-food chicken I've ever tasted! El Pollo Loco has nailed the seasoning, and their side options are delicious. I also appreciate how clean the restaurant is. Every visit feels like a treat! The only thing to note, the staff can be a tad slow, but the great food makes up for it. " (*Curated Review*)
" This is not your average fast-food joint. El Pollo Loco delivers on flavor and freshness like no other! The chicken bowls are a personal favorite, and you can't go wrong with a side of corn. The drive-thru is usually quick, and I appreciate the cleanliness of the restaurant. Every visit has been a pleasant experience, and I look forward to coming back! " (*Curated Review*)
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