Hibachi Express
Japanese Restaurant
$
4.1
(390)
Hibachi Express has received mixed reviews from customers, with notable concerns regarding service and authenticity. While some patrons enjoy the freshness and portion sizes, many express disappointment with the flavor and overall quality of the food. The restaurant's fast-casual setting can be busy, leading to inconsistent experiences.
Phone number: (336) 275-2868
Address: 1011 Alamance Church Rd, Greensboro, NC 27406, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Wow! I really wanted to love this place. The atmosphere is casual and welcoming, perfect for a quick meal. My hibachi steak was good, but honestly, it didn't taste authentic at all. The rice was more like plain steamed rice rather than fried rice, and that was a bummer. The staff was friendly but a bit chaotic, and there was a bit of a wait. Given the mixed experiences I've had, I'm unsure if I'd recommend this place to a friend. " (*Curated Review*)
" I had high hopes for Hibachi Express after asking around and reading some reviews, but my excitement was short-lived. The service was subpar, and while my meal's appearance was decent, the food lacked the authenticity I wanted. I will not be returning anytime soon because the price does not justify the quality of food I received. " (*Curated Review*)
" I’ve visited Hibachi Express on multiple occasions and found a range in quality. The first time, the food was fantastic! The next, rather bland. The shrimp fried rice wasn't very fried at all, but the portion sizes are pretty large. Overall, a decent place if you want a filling meal but lack consistency. The service is usually decent, but it also depends on when you go. A mixed bag of experiences. " (*Curated Review*)
" If you are looking for somewhere to get casual hibachi, this is the place to go! The food itself was surprisingly good, and I left very satisfied. Portion sizes are among the best I’ve seen, especially for the price! Just be prepared; the staff can be a bit chaotic with a lot of takeout orders coming through. I will definitely return, especially now that I know to expect a wait during peak times. " (*Curated Review*)
" I've been a loyal customer for years, but I've noticed a dip in quality lately. The last dish I had was the chicken hibachi, which was okay at best; it didn't seem freshly made. The portions were decent, yet I felt let down because it used to be so much better. I will still return, but I hope they can restore their former glory because I truly love their food when done right. " (*Curated Review*)
Archived Reviews (314)
" After hearing a lot of buzz about Hibachi Express, I decided to give it a shot! The first thing I can say is that the atmosphere is laid back—perfect for a quick bite. I ordered the hibachi shrimp combo, which tasted pretty fresh. However, I was puzzled why they didn't season the shrimp well—the taste just didn't pop! The pricing is reasonable, and the portions are quite satisfying, but I really wish they would elevate the flavors a notch. I might try it again to see if I just caught them on an off day. " (*Curated Review*)
" I've been to Hibachi Express a few times, and each visit has been a rollercoaster. Some dishes I ordered were delicious, especially the hibachi chicken; however, others felt lackluster. I was disappointed with the shrimp fried rice, which was tasteless and dry. On a positive note, the portions are generous, and the prices are fair. If they could just focus on making their meals more flavorful, this could be a top spot. The service, at times, leaves much to be desired; staff seemed overwhelmed and weren't as attentive. I'm torn on whether to return or explore other places. " (*Curated Review*)
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