Chili's Grill & Bar
Restaurant
$$
4.0
(1625)
Chili's Grill & Bar serves a mix of American and Tex-Mex dishes in a casual setting. While some customers appreciated the authenticity of certain dishes, others found them lacking compared to traditional alternatives. Service quality varied, but experiences with staff were generally positive, contributing to a welcoming atmosphere.
Restaurant website: Website
Phone number: (618) 244-4687
Address: 4511 Broadway St, Mt Vernon, IL 62864, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had a lovely time at Chili's tonight! The chicken wings were nice and crispy, and the sauce options were delightful. It wasn't crowded, so the service was impeccable. I appreciate the care the staff took to make sure everything was perfect during my visit! Definitely going back for more. " (*Curated Review*)
" So disappointed with my last visit. I was craving their southwestern egg rolls but was let down with how watery the avocado ranch was. Staff was pleasant, but the kitchen seemed a bit chaotic that day. I really hope they can do better next time. I believe in second chances, especially as a loyal customer! " (*Curated Review*)
" I’m not impressed! Chili's didn’t meet my expectations. The nachos I ordered seemed old and stale, and the service was slow. My waitress seemed overwhelmed, possibly due to understaffing. I wish I had ordered something else! I don’t think I’ll rush back. " (*Curated Review*)
" Chili's was just okay for me. The service staff was friendly and quick, but I found the food slightly bland. I had looked forward to the classic ribs, but they did not impress me much. I would probably try a different dish next time instead of the same one I usually go for. " (*Curated Review*)
" I visited this Chili's location for lunch, and I wasn't entirely satisfied. The wait was excessive for what seemed like a slow day, and my order was messed up. The staff tried to be helpful, but it felt like they were not organized enough. I think I’ll stick with other locations where my experience has been better. " (*Curated Review*)
Archived Reviews (1302)
" I had a disappointing experience at the Mt. Vernon Chili's. Although the waitress was friendly, the food was not up to par. My steak was tough and my partner's salad was a bit wilted. I would recommend they improve the food quality to match their service. It’s unfortunate because I used to enjoy their meals. " (*Curated Review*)
" Had a great time catching up with old friends at Chili's! While the drinks were fantastic, the food was just average. I was hoping for that authentic Texas flavor, but it felt more like a typical chain experience. Service was decent, though, and I can see why people enjoy coming here for a casual night out. " (*Curated Review*)
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