Thai Sweet Basil
Thai Restaurant
$$
4.3
(507)
Thai Sweet Basil has garnered attention for its authentic Thai cuisine, particularly noted for dishes like Crazy Noodles and Pad Thai. While the food consistently receives high praise for its flavor and authenticity, service quality appears to fluctuate, with some patrons describing experiences as lacking attention. The atmosphere has mixed reviews, with a few mentioning it as drab or uninspiring, balanced by others who appreciate its intimate setting. Overall, it maintains a reputation as a reliable choice for Thai food enthusiasts.
Restaurant website: Website
Phone number: (978) 470-8098
Address: 209 N Main St, Andover, MA 01810, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" The experience at Thai Sweet Basil was underwhelming. I came excited for the crazy noodles after seeing positive reviews but was disappointed by the lack of flavor and dry texture. The restaurant was busy, and my server didn’t check in often. Overall, I might give it another chance, but my first impression was not great. " (*Curated Review*)
" I always order takeout from Thai Sweet Basil and have enjoyed numerous items on their menu. While I thoroughly appreciate the authenticity of their dishes, like Pad Thai and Drunken Noodles, I have experienced inconsistencies in the service, especially during peak hours. Recently, my order took longer than expected, which was frustrating but the food was, as always, fantastic. I recommend giving this place a shot, just be prepared for possible delays. " (*Curated Review*)
" I tried Thai Sweet Basil for the first time, and I loved it! The Crazy Noodles were a standout, and I genuinely enjoyed how authentic the flavors were. The atmosphere was pleasant, and I felt relaxed during my meal. My server was friendly and check on me regularly. Definitely a solid choice for anyone looking for great Thai food. " (*Curated Review*)
" Overall, I had a pleasant experience here. The staff were welcoming, and the Crazy Noodles were well-prepared and flavorful. However, my friend’s dish was lukewarm upon serving, which was disappointing. I believe this place has potential, so I'll give it another chance soon. " (*Curated Review*)
" The food was honestly a letdown, especially after all the hype. The Pad Thai was soggy and lacked flavor. I’ve had much better elsewhere. The service wasn’t great either, as my server forgot our appetizers. It made the evening feel rushed and unsatisfactory. Might give it another shot, but I'm not optimistic. " (*Curated Review*)
Archived Reviews (407)
" I have mixed feelings about my recent experience at Thai Sweet Basil. The food, particularly the Massaman Curry, was delightful and truly authentic. However, the service left something to be desired. We waited much longer than expected to be seated, even though there were plenty of open tables. The server seemed overwhelmed, but once our order was taken, the food came out quickly. The atmosphere was alright, nothing too fancy but cozy enough. I'll return for the food but hope for better service next time. " (*Curated Review*)
" Horrible service and unfulfilled expectations. I had heard about Thai Sweet Basil from a friend who raved about the Crazy Noodles. Unfortunately, the service was unacceptably slow, and when I finally received my order, the noodles were overcooked and bland. I observed other customers who seemed equally frustrated. I'll give them another shot because I believe every restaurant can have an off night, but this experience was disappointing overall. " (*Curated Review*)
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