Thai Sweet Basil
Thai Restaurant
$$
4.3
(507)
Unclaimed
Thai Sweet Basil has garnered attention for its authentic Thai cuisine, particularly noted for dishes like Crazy Noodles and Pad Thai. While the food consistently receives high praise for its flavor and authenticity, service quality appears to fluctuate, with some patrons describing experiences as lacking attention. The atmosphere has mixed reviews, with a few mentioning it as drab or uninspiring, balanced by others who appreciate its intimate setting. Overall, it maintains a reputation as a reliable choice for Thai food enthusiasts.
Closed · opens 11:30 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (978) 470-8098
Address: 209 N Main St, Andover, MA 01810, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Thai Sweet Basil disappoints today. The service was nearly non-existent, and we had to wait very long for basic service. The food, while decent, did not make up for this. I would recommend checking out other Thai restaurants in the area instead until they can improve their service. " (*Curated Review*)
" Went to Thai Sweet Basil based on reviews but found it just okay. The food was flavorful but lacking authenticity compared to other local Thai restaurants. The service could also use improvement—our waiter seemed a bit distracted. I don’t think I’ll return unless to try something else from the menu. " (*Curated Review*)
" I always order takeout from Thai Sweet Basil and have enjoyed numerous items on their menu. While I thoroughly appreciate the authenticity of their dishes, like Pad Thai and Drunken Noodles, I have experienced inconsistencies in the service, especially during peak hours. Recently, my order took longer than expected, which was frustrating but the food was, as always, fantastic. I recommend giving this place a shot, just be prepared for possible delays. " (*Curated Review*)
" I have mixed feelings about my recent experience at Thai Sweet Basil. The food, particularly the Massaman Curry, was delightful and truly authentic. However, the service left something to be desired. We waited much longer than expected to be seated, even though there were plenty of open tables. The server seemed overwhelmed, but once our order was taken, the food came out quickly. The atmosphere was alright, nothing too fancy but cozy enough. I'll return for the food but hope for better service next time. " (*Curated Review*)
" Horrible service and unfulfilled expectations. I had heard about Thai Sweet Basil from a friend who raved about the Crazy Noodles. Unfortunately, the service was unacceptably slow, and when I finally received my order, the noodles were overcooked and bland. I observed other customers who seemed equally frustrated. I'll give them another shot because I believe every restaurant can have an off night, but this experience was disappointing overall. " (*Curated Review*)
Archived Reviews (407)
" Overall, I had a pleasant experience here. The staff were welcoming, and the Crazy Noodles were well-prepared and flavorful. However, my friend’s dish was lukewarm upon serving, which was disappointing. I believe this place has potential, so I'll give it another chance soon. " (*Curated Review*)
" The food was honestly a letdown, especially after all the hype. The Pad Thai was soggy and lacked flavor. I’ve had much better elsewhere. The service wasn’t great either, as my server forgot our appetizers. It made the evening feel rushed and unsatisfactory. Might give it another shot, but I'm not optimistic. " (*Curated Review*)
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