Taco Bell
Fast Food Restaurant
$
3.7
(591)
The restaurant is a classic fast-food establishment that offers a menu of items that often lack authenticity compared to traditional Mexican cuisine. Many customers expressed disappointment in the quality and correctness of their food orders, showcasing a trend of inconsistency and discontent with service and portion sizes.
Restaurant website: Website
Phone number: (815) 678-7800
Address: 10710 Main St, Richmond, IL 60071, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I came here on a rainy day looking for a fast meal and all I got was disappointment. First off, the drive-thru was backed up for ages, which made me second guess whether it was worth it. Finally, when I got my order, the nachos were stale, and even the soda tasted off. Adding insult to injury, the staff forgot to put in my extra toppings and charged me for them. I will not be coming back. There are better options available. " (*Curated Review*)
" The staff was very nice during my last visit, which I appreciated. Unfortunately, the food didn't come out great. I found the tacos were cold, which ruined the experience for me. Even when I expressed my dissatisfaction, they didn't seem to take it seriously. It’s a shame because I truly enjoy heading to Taco Bell for a good meal, but this location continually lets me down. " (*Curated Review*)
" I was surprised at the quality of service I received during my last visit! The staff was attentive, and they made sure we had everything we needed. The food, however, was a letdown. My tacos were not properly assembled, and they didn't provide the right toppings. It was frustrating. I don’t think I can frequently come back, even with good service. " (*Curated Review*)
" I thought I would treat myself to a Taco Bell meal during this busy week, but as I sat down to eat, I noticed the cleanliness of the restaurant left a lot to be desired. I saw litter on the floor and tables that needed to be wiped down. My order was okay but not satisfactory. While the service was friendly, I need a more appealing environment to enjoy my meal. " (*Curated Review*)
" After my last visit, I’m left with mixed feelings. On one hand, I found the staff accommodating and polite, but on the other, my meal was seriously flawed. I ordered a simple taco and received something that barely resembled it. I think they really need to focus on training employees better to maintain consistency. " (*Curated Review*)
Archived Reviews (474)
" A recent trip to Taco Bell showcased their great staff but horrible food. I ordered a simple bean burrito, and it had so little filling that it tasted like a tortured tortilla. Staff was friendly enough but failed to alleviate the disappointment that came with the meal. I don't think I will be returning here anytime soon. " (*Curated Review*)
" This Taco Bell has been such a rollercoaster for me. Sometimes I get lucky with decent quality food and other times it’s a nightmare. The last few occasions have leaned toward the negative side. The tacos keep coming with the wrong toppings, and quite frequently they forget the sides I order. They need to step up their game to retain the customers they currently have. " (*Curated Review*)
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