Fast Food Restaurant
$
3.5 (590)
The Taco Bell in Moulton, Alabama, receives mixed reviews where customers express dissatisfaction primarily with service and authenticity. Many reviews highlight that while the food is consistent with Taco Bell's standard fare, it often lacks the freshness and quality expected from a restaurant specializing in Mexican cuisine. Service issues, including order accuracy and employee attitudes, also dominate the feedback.
Restaurant website: Website
Phone number: (256) 974-0888
Address: 11880 AL-157, Moulton, AL 35650, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I've been to many fast-food places, but this Taco Bell has some unique issues. One major complaint is the cleanliness; it always seems to be a bit messy, which is disappointing. However, when I actually receive my food, the tacos generally taste good. The drive-thru is usually chaotic, which dissuades me from using it. I’d say if they can spruce up the overall presentation and improve their procedures, customers will be happier. The management definitely needs to know that the first impression counts, as they are losing fans like me. " (*Curated Review*)
" When I arrived, I was surprised at how messy the dining area was. Food crumbs were everywhere! The staff didn't seem to care about cleaning up at all. Once we ordered, we waited a long time for our food, and when it finally came, it wasn't even hot. The nachos I received were borderline stale and the toppings were sparse. I usually love Taco Bell, but this location really didn't represent their brand well. I felt uncomfortable eating there since the atmosphere was so unwelcoming. Save your time and just go to a different place. " (*Curated Review*)
" After hearing how bad this Taco Bell was, I went in with low expectations. I didn't think it could be that bad. To my surprise, I had a pretty good experience! The food was standard Taco Bell, but what stood out the most was the girl at the counter, who had a smile on her face and treated me well. I didn't have any issues with my order, and it tasted as expected! Not gourmet but definitely decent fast food. I would say this place has potential if they can keep up that kind of service. Overall, this was a better experience than I anticipated. " (*Curated Review*)
" I visited this Taco Bell on a late night craving and was hopeful. Sadly, the experience was far from positive. First, it took ages for someone to take my order at the drive-thru. Then when I finally received my food, I found that my burrito was sloppy—sauce had spilled everywhere, and the ingredients didn’t seem fresh at all. You could tell that the veggies were past their prime; I wouldn't even consider them 'fresh.' The taste was bland, and it left me feeling unsatisfied. I understand that it's fast food, but if you're going to order in, you still want to enjoy your meal, right? With so many other options for quick meals, I’ll probably skip this one next time and go somewhere else. " (*Curated Review*)
" I'm going to share my last visit to Taco Bell because I have high hopes that others can learn from my experience. I was here for a late-night snack and placed my order via the app, but when I got to the location, they had already run out of half the items I wanted. Frustrating! I ended up settling for a few tacos. On the bright side, the food was decent in terms of flavor, just not what I initially wanted. I'll admit that the service was pretty quick, but the quality of the items was hit or miss. The staff could work on their communication skills, as there seemed to be a disconnection between the app orders and what they had in stock. I'll give it another chance next time, but I hope things improve. " (*Curated Review*)
" I had the chance to eat at this Taco Bell while on a road trip. Honestly, I couldn't wait to take a break from driving and indulge in some gooey cheesy goodness. However, my cravings quickly faded once I stepped inside. The dining area looked dirty, and my heart sank at the thought of sitting there. Besides that, service was slow, and the staff seemed like they couldn’t care less. They got my order wrong, too, providing me with a cold nachos instead of the spicy taco I was craving. It’s a shame because Taco Bell usually never lets me down, but I’ll definitely seek out a better location next time. " (*Curated Review*)
" I'm not a huge Taco Bell fan, but sometimes it's the only option while traveling. At this location, I found the process efficient. There was no long wait, and my order was surprisingly accurate. I had a beef burrito and chalupa, which tasted fresh. The only downside was the restaurant's overall wear and tear. It did feel like a dated location that could use some renovations. Still, it was a serviceable experience and hit the spot for a quick bite. " (*Curated Review*)
Address: 15379 AL-24 suite 5, Moulton, AL 35650, USA
Address: 11227 AL-157, Moulton, AL 35650, USA
Address: 15324 Court St, Moulton, AL 35650, USA
Address: 14791 Court St, Moulton, AL 35650, USA
Address: 15301 Court St, Moulton, AL 35650, USA
Address: 15379 AL-24, Moulton, AL 35650, USA