Fast Food Restaurant
$
3.4 (695)
Taco Bell in Purcell has garnered a reputation for inconsistent service and food quality, often failing to meet customer expectations. The reviews highlight a lack of food authenticity, as patrons express disappointment over the preparation and freshness of the items. Despite the friendly nature of some staff members, many have experienced issues with correct orders and cleanliness, leading to an overall negative impression of the dining experience.
Restaurant website: Website
Phone number: (405) 527-0688
Address: 2425 State Hwy 74, Purcell, OK 73080, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This Taco Bell could greatly benefit from a management overhaul. On my last visit, I could clearly see that employees were not trained properly. The food was lackluster and portions felt smaller. I have consistently experienced inconsistencies with my order as well, and I walk away feeling frustrated. Perhaps I should just stick to cooking at home. " (*Curated Review*)
" This Taco Bell is consistently disappointing. I'm not sure how, but they seem to mess up my order every single time. I specifically ask for no onions, yet they always sneak them in there! It's a simple request. The dining area lacks cleanliness too, and I really wonder how they maintain health and safety standards. I think I'm done giving them chances. There are plenty of other options around. " (*Curated Review*)
" Every time I order from Taco Bell, I find myself getting more frustrated. My most recent visit had me waiting 10 minutes just to be told they were out of the item I wanted. And it wasn’t like this was a late-night run, mind you. This was at peak lunch hour. I understand things can get hectic, but the experiences I've had here make me question whether it’s worth the trouble to begin with. " (*Curated Review*)
" I always look forward to my Taco Bell visits, but this time was not great. My usual order was completely wrong, and my tacos were cold! While I appreciate the effort from the staff during busy hours, the quality of the food fell short. I've worked in fast food before, and I know how tough it can be, but customers deserve better. I won't give up on Taco Bell, but I might try a different location next time. " (*Curated Review*)
" I must say, this Taco Bell is inconsistent. On good days, the food is fresh, but usually it seems old and stale. The staff gives off a 'don't care' vibe, which doesn't help. It’s frustrating, as I’ve always loved Taco Bell’s menu, but the experience here is hit-or-miss. I wish they focused more on maintaining quality control. " (*Curated Review*)
" The trainer working behind the counter must have been having a rough day. It took a long time to get served, and the young man consistently made mistakes on the register. The staff is friendly, but they really need to improve their speed and efficiency, especially during busy hours. The food was decent once we got it, so that’s a plus, but the wait really soured the experience. " (*Curated Review*)
" I enjoyed my visit, but I identified a lot of areas for improvement. My food was decent, but I have had better nachos from other fast-food chains. The staff was nice and polite, but they took longer than I expected. I think I was lucky this time with my order being correct, but I cannot say the same for my friends who came with me. The inconsistency really throws you off. " (*Curated Review*)
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