Chipotle Mexican Grill
Mexican Restaurant
$
4.0
(1203)
Chipotle Mexican Grill has received mixed reviews from customers experiencing inconsistent service and food quality. While some patrons appreciated the flavor and authenticity of certain dishes, others expressed disappointment regarding portion sizes and the overall dining experience. This indicates a need for improvement in food preparation and customer service to enhance the authenticity usually associated with Chipotle's offerings.
Restaurant website: Website
Phone number: (330) 345-1193
Address: 4124 Burbank Rd, Wooster, OH 44691, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had a mixed experience when I tried this location. My burrito was delicious but my friend’s order was incorrect. It took a while to resolve, and we felt neglected during that time. While I loved the flavors, the overall inconsistency across orders is concerning. One person can have a great meal, while another can end up disappointed. Still, I might give it another try because I do enjoy their food. " (*Curated Review*)
" Going to Chipotle has always been a go-to for a quick meal, but lately, things have been less than stellar. My last experience was marked by the staff not being very friendly and the food was not up to their usual standards. The rice was undercooked and the chicken was dry. I hope they can get these issues sorted out because I do love their burritos when everything is right! " (*Curated Review*)
" I recently had a bad experience at Chipotle. I found hair in my food, which was extremely off-putting. The manager did offer a replacement, but it left a bad taste in my mouth—or should I say, it didn't satisfy my cravings. I used to favor this chain, but now I'm reconsidering. On top of that, the prices don’t match the diminishing food quality. Hope they can get it together! " (*Curated Review*)
" My friends and I decided to grab some lunch at Chipotle last week. Overall, it was fine, but the protein portions left a lot to be desired. It felt like there were five beans for the amount of rice we received. The guacamole, however, was splendid and had just the right amount of spice. Service could use improvement but the bowls have potential! " (*Curated Review*)
" Still one of my favorite places for burritos! I love that I can customize everything to my liking. But lately, I have noticed that the staff can lack a smile which affects the experience a bit. The last time I went, my bowl was on the smaller side for what I paid but I still enjoyed my meal. Hoping for better portions and friendlier service in the future! " (*Curated Review*)
Archived Reviews (964)
" I always expect the best from Chipotle and I had that same feeling before my meal. But upon arrival, I was greeted with closed registers, which was quite confusing given that it was during lunch hour! The wait staff seemed overwhelmed and the food was decent but not as great as I've had in other locations. I'll give it another shot as I've had good experiences here before, but just be wary! " (*Curated Review*)
" This location has a great layout and I appreciate the modern design. However, despite being clean, the food was somewhat lacking. Occasionally, the flavors just aren't as robust as I'd like. I have noticed some inconsistency in portion sizes, especially with toppings. Some days it's great; other days it's a letdown. The staff is usually friendly, but they need more organization to keep things flowing during busy hours. " (*Curated Review*)
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