Chipotle Mexican Grill
Mexican Restaurant
$
4.1
(1252)
Chipotle Mexican Grill offers a casual dining experience with mostly Americanized Mexican dishes. While some customers appreciate the flavors and freshness, there's a persistent concern over portion sizes, food quality, and service consistency.
Restaurant website: Website
Phone number: (740) 389-3052
Address: 135 Edgefield Blvd, Marion, OH 43302, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This place used to have great service, but it seems that has changed. I was waiting for my food for so long, and by the time I got to the front, they were out of chicken! How is that possible? It's lunchtime! I chose steak instead, but it didn't have much flavor. I left disappointed and full of questions about their management. Still, maybe I’ll give them one more chance. " (*Curated Review*)
" The last time I visited Chipotle, I truly had my worst experience. I ordered online and picked up my meal only to find half my order missing. When I tried to discuss it with the manager, they were less than helpful. It took me a while to speak to someone who could assist me. While the food was decent, the customer service left much to be desired. I’m hesitant if I should give them another try. " (*Curated Review*)
" My past visits were more than satisfactory, but this one was quite disappointing. I ordered a steak burrito and it seemed to lack flavor, which was surprising given my previous experiences. The portion was smaller than what I’ve received in the past, making my meal feel incomplete. Honestly, it felt like they rushed through my order and the service was slightly curt. I’ll need to consider if this location is worthy of my return. I’m on the fence about it! " (*Curated Review*)
" Visiting Chipotle is usually a treat, but my last experience left me wanting more. The spiciness of the salsa was perfect, but the portions were noticeably smaller than usual. I asked for extra beans and got only a tiny scoop. The staff seemed overwhelmed, which led to a longer wait than I expected. I didn't let that ruin my meal entirely, but I wish they would focus on consistency. I’ll give it another shot, but I have my reservations. " (*Curated Review*)
" Every visit I hope it will be better, but my experience seems to be hit or miss. The ambiance is usually vibrant, yet on my last visit, tables were dirty and the vibes were off. The food was decent—could’ve been hotter though—but I left feeling frustrated by the portion control. I ordered a bowl and the measurement felt more like an appetizer size than a meal. I want to love you Chipotle, but my patience is wearing thin. " (*Curated Review*)
Archived Reviews (1003)
" First time at this Chipotle, and I have to say that I am mostly pleased! The freshness of the ingredients was quite noticeable, and I really appreciated that. The staff was friendly and accommodating; they even recommended combinations I hadn’t thought of! I knocked down a star because they skimped a bit on my carnitas, but overall I left feeling satisfied and would come back again soon to give it another go! " (*Curated Review*)
" Just like any Chipotle, I always expect to get fresh and good quality food. This time, however, the rice tasted overtly salty and almost overcooked. The portion control was lackluster and it felt like they were skimping out on the steak I ordered. The staff did handle a busy lunch rush like pros, but I could tell they were rushing through each order. Respectfully, this was overall mediocrity. " (*Curated Review*)
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