Taco Bell

Fast Food Restaurant $ 3.0 (273)


This Taco Bell location consistently underperformed, showing a trend of inauthenticity and poor service. With numerous complaints about incorrect orders and unsatisfactory food quality, customers often encountered disappointing experiences. Many customers expressed a desire for better management and improved staff training, emphasizing the low value for the prices paid.

Overall:

1.7

(230 reviews)

Authenticity:

1.0

Atmosphere:

1.8

Service:

2.0


Restaurant website: Website

Phone number: (913) 297-3756

Address: 601 Metropolitan Ave, Leavenworth, KS 66048, USA

Opening hours

Monday: 7:00 AM – 2:00 AM
Tuesday: 7:00 AM – 3:00 AM
Wednesday: 7:00 AM – 2:00 AM
Thursday: 7:00 AM – 2:00 AM
Friday: 7:00 AM – 2:00 AM
Saturday: 8:00 AM – 2:00 AM
Sunday: 8:00 AM – 2:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I have lost all hope for this Taco Bell. Every time I visit, there’s always a problem, whether it’s a missing item from the order or items prepared incorrectly. It’s frustrating because the staff seem more focused on their phones rather than the customers waiting at the counter. I won't be wasting my time here anymore. " (*Curated Review*)

" I rarely write reviews, but this place left me no choice. After a long day, I stopped by for a quick meal, thinking I'd get a comforting burrito. It turns out they had no tortillas available and instead offered me a bowl. I went with it, but it was poorly filled, mostly lettuce and a few beans—definitely not worth the price. The staff seemed scornful despite my attempt at lightheartedness, and the overall atmosphere was heavy with dissatisfaction. I'm not likely to return to this location anytime soon. " (*Curated Review*)

" I was really excited to try this Taco Bell as it's conveniently located near my job. However, everything went wrong. I ordered a Crunchwrap Supreme with extra beef, but when I opened it, there was no beef—just lettuce and cheese. I brought it back to the counter, and instead of offering to fix it, the staff just shrugged. The only redeeming factor was the Baja Blast soda, which was refreshing but did not make up for the terrible experience. I won't be returning here in the future. " (*Curated Review*)

" Extremely disappointed with this Taco Bell. The food tasted terrible, and it looked like it was thrown together hurriedly. I asked an employee for directions to the restroom and she just pointed, no smile, no words. It’s obvious that this team needs serious retraining in customer service. I’m never returning; my few dollars need to be spent at places that value their customers. " (*Curated Review*)

" Worst Taco Bell experience ever. From the unfriendly staff to the food quality, everything was dissatisfactory. I ordered a Crunchwrap and it was so soggy that I couldn't pick it up. Complained to the manager, but all she did was offer me a drink. No refund, no apology. Just adds onto my list of reasons not to come back to this location! " (*Curated Review*)

Archived Reviews (220)

" Honestly, I've never experienced worse customer service. The girl at the drive-thru didn't know how to take my order right and ended up mixing it up. My friend and I had to wait an additional 15 minutes to get the right food, and it never arrived properly. The food was cold by then. We left disappointed and hungry, vowing never to repeat our experience at this location. " (*Curated Review*)

" I was hopeful about picking up a quick meal at Taco Bell, but what I received was below expectations. The food felt like it had been sitting out for a while. I ordered a Taco Salad, and instead of layers, it was just a mound of lettuce. Customer service was dismissive; they checked their phones more than they acknowledged patrons. I won't be returning again. " (*Curated Review*)

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