El Pollo Loco
Mexican Restaurant
$
4.3
(1551)
El Pollo Loco presents a welcoming and vibrant atmosphere, well-known for its authentic Mexican grilled chicken dishes and flavorful burritos. Customers frequently praise the freshness of the ingredients and the varied menu options, though some express concerns about service consistency. Overall, it's a favored spot for those seeking quick yet authentic Mexican meals.
Restaurant website: Website
Phone number: (801) 363-0863
Address: 1120 S 300 W, Salt Lake City, UT 84101, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Each time I visit El Pollo Loco, I leave with a full stomach and a smile! Their dishes are always fresh, and the quality is commendable! I particularly enjoy their chicken with cilantro lime rice. It's a great combo! Service is usually friendly, although there are times of delay, nothing too bothersome. Highly recommend for fast-casual dining. " (*Curated Review*)
" I used to love this place, but during my most recent visit, I was disappointed. The chicken I received seemed a bit dry and not fresh, unlike my previous experiences. Additionally, the service felt rushed and unwelcoming. I’ve noticed some staff members don’t pay attention when taking orders. I hope they improve because I really enjoyed their food! " (*Curated Review*)
" If you are looking for a casual place to enjoy delicious chicken and vibrant flavors, El Pollo Loco is the place for you! I had their chicken enchiladas and it was great; the flavors were authentic, and I left feeling satisfied. The only thing to consider is the parking situation; it can be tricky during busy hours. Still, I will keep returning for their tasty food! " (*Curated Review*)
" I visited El Pollo Loco for the first time last week, and I must say, I was pleasantly surprised! The chicken had a great char, and their new birria menu had some unique items worth trying. However, I did find that the condiments were a bit lacking when it came to flavor, especially the consomé, which could use a boost. Apart from that, the staff was attentive and the restaurant was clean. I think I'll give it another shot! " (*Curated Review*)
" Just had an awful experience at El Pollo Loco. Although the food was fine, the service was lackluster and unhelpful. I felt invisible while waiting to place my order and was disappointed to find my meal wasn’t what I expected. It’s a shame because I usually enjoy this place. I hope they can step up their customer service. " (*Curated Review*)
Archived Reviews (1242)
" I’m a frequent visitor to El Pollo Loco! My favorite dish has to be the spicy avocado chicken salad! The combination of flavors is really unique. Service has always been good and the setting is nice for lunch breaks. My only downside is sometimes the drive-thru can be slow during busy hours. But I usually find it worth the wait. " (*Curated Review*)
" Just had a fantastic meal at El Pollo Loco. I had the chicken burrito, and honestly, it was one of the best I've eaten at any fast-food restaurant. The flavors were authentic, and the portion was generous. I love that they have plenty of fresh salsas to choose from, which makes every meal even better. The service staff was quick and friendly, definitely a plus. I can’t wait to go back! " (*Curated Review*)
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