Chipotle Mexican Grill
Mexican Restaurant
$
2.9
(311)
Chipotle Mexican Grill has struggled significantly at this location, with countless customers expressing frustration over service, food availability, and hygiene standards. Despite the expectation of authentic Mexican cuisine, issues like burnt chips, lack of fresher ingredients, and a consistently unkempt ambiance have been highlighted, detracting from the overall experience.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (513) 643-3255
Address: 2029 Hospital Dr, Batavia, OH 45103, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" After hearing negative reports about the Batavia location's service, the food surprise me today. I got my online order quickly without missing items. The food was fresh and tasted authentic, especially the carnitas. I appreciate their commitment to quality, even if the place could use some cleaning. I'll be back for sure, hoping this consistency continues. " (*Curated Review*)
" I had a reasonable experience today. The burrito was good, the ingredients tasted fresh, but I noticed some missed items during my order. The staff seemed disorganized, and I had to ask for some toppings that were missed initially. I think this place needs a bit of management improvement, but overall I left satisfied with my meal. " (*Curated Review*)
" Today, I was blown away by the service at Chipotle! The staff was friendly, attentive, and made sure I got everything I ordered. The burrito bowl was delicious and had a good balance of flavors. The restaurant was clean and well-maintained, giving me confidence in the food. I will be recommending this Chipotle to my friends! Truly a positive experience. " (*Curated Review*)
" I had a near-perfect experience at Chipotle! The staff was enthusiastic and willing to accommodate my requests. I indicated my desire for extra meat, and they portioned it generously. The cleanliness of the restaurant was fine, but it's something worth keeping an eye on. When the food is as good as this, it’s hard to not enjoy it. " (*Curated Review*)
" I was excited to try this newcomer Chipotle location, but my experience was less than stellar. They did not have the ingredients available, and I ended up getting an uninspiring meal that felt like a rip-off for the price. I understand that running out of items happens, but it seems to be a regular issue here. I don’t think I’ll be coming back anytime soon. " (*Curated Review*)
Archived Reviews (250)
" There was a long wait today, but I think it was due to the lunch rush. When I got to my turn, there were several items available, but I was disappointed they were out of chips yet again. However, I got a very tasty burrito, with just the right amount of spice! The staff was friendly enough, making the wait feel worthwhile. " (*Curated Review*)
" I was looking for a quick meal and thought I would treat myself to Chipotle, but my experience was far from enjoyable. The atmosphere inside was chaotic, staff were rushing and making mistakes with orders. I expected better, given the Chipotle name. It's a shame because the potential is there, but they need to focus on training their employees. " (*Curated Review*)