New Long Cheng
Chinese Restaurant
$
4.2
(360)
New Long Cheng is recognized for its authentic Chinese offerings, with many customers praising its delicious dishes and fresh ingredients. However, some reviews highlight inconsistencies in service and varying levels of cleanliness, suggesting that while the food can be quite good, the dining experience may not always meet expectations.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Phone number: (315) 410-2288
Address: 1005 S Salina St, Syracuse, NY 13202, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" During my visit, I ordered a variety of dishes, expecting a delightful experience but was met with inconsistency. The sweet and sour chicken was amazing - crispy and flavorful! However, my friend's dish came out cold and lacking in flavor. The restaurant was also a bit chaotic with many takeout orders being prioritized over dine-in customers. Despite this, I noticed some patrons seemed to enjoy different menus, which could indicate that they offer some specialties. If they could just improve service and food consistency, they'd easily become my go-to. " (*Curated Review*)
" As a long-time visitor to New Long Cheng, I can attest that their food quality can be inconsistent. The dishes can sometimes surprise you, either in a good or bad way. On my latest visit, the sweet and sour chicken was delightful, but the egg rolls were lackluster. Not to mention the service didn’t quite meet my expectations as they seemed overwhelmed. Despite the challenges, I am still willing to give them my business as they seem genuinely committed to serving the community. " (*Curated Review*)
" I’ve always loved coming to New Long Cheng for their fun take on classic Chinese cuisine. Their sesame chicken and egg rolls never fail to impress my family. Service is relatively quick. Don’t expect a fancy ambiance; it definitely feels more casual regarding décor and seating. But their affordable prices and generous portions make up for it. I always leave satisfied with delicious food and friendly faces! A solid choice for casual dining or takeout. " (*Curated Review*)
" While visiting Syracuse, I decided to try New Long Cheng due to its local reputation. I got the shrimp lo mein and egg rolls. The flavors were authentic and fresh, reminding me of my time in China! The service was relatively quick, although the atmosphere left something to be desired. It felt more like a bustling takeout place than a restaurant. Nevertheless, I left satisfied with the meal, and I will return for those delicious egg rolls and lo mein. Can’t wait to come back again soon! " (*Curated Review*)
" This is my new favorite spot for family takeout! Not only is the food plentiful, but it's also packed with flavors that remind me of authentic Chinese dishes. We usually order a bunch of favorites, including the crab rangoon, which is a family hit. Their sesame chicken is delightful, crunchy and not at all greasy. Every time we've visited, the staff has been friendly. Even when they are busy, they ensure we get our meals promptly. Parking can be a hassle, but once you're inside, it's worth every moment! " (*Curated Review*)
Archived Reviews (290)
" First time trying New Long Cheng tonight, and I was blown away! The rib tips are amazing, tender and full of flavor. The crab rangoon was the perfect appetizer. I experienced great service, and even though the restaurant was packed, they kept everything organized. The seating area is a little cramped but the food is worth it. This place is definitely going on my list of favorites for Chinese food in Syracuse. Trust me, you'll leave satisfied! " (*Curated Review*)
" My first visit to New Long Cheng turned into a bit of a letdown. The fried rice had potential but was surprisingly bland, lacking the oomph of real Chinese cuisine. The service at the counter was friendly, yet it felt a bit unorganized with the hustle and bustle of incoming orders. I can't say I was completely disappointed, but given all the hype, I expected more. Maybe hype isn't the right word for it, as they are a staple in the area. I'll give them another shot next time I’m in the area. " (*Curated Review*)
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