New Long Cheng
Chinese Restaurant
$
4.2
(360)
New Long Cheng is recognized for its authentic Chinese offerings, with many customers praising its delicious dishes and fresh ingredients. However, some reviews highlight inconsistencies in service and varying levels of cleanliness, suggesting that while the food can be quite good, the dining experience may not always meet expectations.
Closed · opens 11:00 AM
Hours from Google · may not reflect holidays or recent changes
Phone number: (315) 410-2288
Address: 1005 S Salina St, Syracuse, NY 13202, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I recently tried New Long Cheng seeking an authentic Chinese meal, and I was pleasantly surprised! The honey garlic spare ribs were a standout, perfectly tender and sauced just right. However, I do agree with some reviews that mentioned the atmosphere leaves much to be desired; it's more of a takeout spot than a cozy dining experience. Regardless, I plan on returning for their flavorsome dishes and generous portions, particularly the rib tips. Just make sure to go during quieter hours if you prefer a more peaceful meal. " (*Curated Review*)
" A couple of months ago, I ordered takeout from New Long Cheng and had a fantastic experience! Their chicken lo mein is incredible - tasty and more flavorful than any Chinese food I've had before. On top of that, their customer service was polite and accommodating. The restaurant itself is clean enough, although quite busy, with limited seating options. I appreciated not feeling rushed to finish my meal. Overall, it's a solid choice for anyone craving authentic flavors at reasonable prices. I will definitely be back for more! " (*Curated Review*)
" Although my experience at New Long Cheng wasn't bad, I wasn't floored either. The shrimp chow mein was good, but having tried other Chinese restaurants in the area, it felt pretty average in comparison. The service was friendly but a bit slow due to the rush they had during dinner hours. I think it's a decent choice for takeout but not necessarily a place I’d rave about. I might give it another shot down the line to see if they have more standout dishes. " (*Curated Review*)
" I recently visited New Long Cheng with my family. Most of what we ordered was decent, but the chicken wings felt quite greasy and undercooked. The service was generally friendly, but we had to wait longer than expected for the chicken. The atmosphere was casual but fairly noisy, making it a bit challenging to have a conversation. It might be an okay place to grab takeout, but I wouldn’t recommend dining in. " (*Curated Review*)
" As someone who appreciates authentic Chinese cuisine, I can share that New Long Cheng is worth a visit. The variety they offer is impressive, but my recent experience was marred by long wait times and some lackluster service. I ordered the egg rolls, which were fresh and packed with flavor, yet it took far too long for them to arrive. Nevertheless, I'm grateful they stay true to traditional dishes like fried gizzards, which are hard to find elsewhere. With a little tweaking in their service, this could be a five-star establishment. " (*Curated Review*)
Archived Reviews (290)
" First time trying New Long Cheng tonight, and I was blown away! The rib tips are amazing, tender and full of flavor. The crab rangoon was the perfect appetizer. I experienced great service, and even though the restaurant was packed, they kept everything organized. The seating area is a little cramped but the food is worth it. This place is definitely going on my list of favorites for Chinese food in Syracuse. Trust me, you'll leave satisfied! " (*Curated Review*)
" My first visit to New Long Cheng turned into a bit of a letdown. The fried rice had potential but was surprisingly bland, lacking the oomph of real Chinese cuisine. The service at the counter was friendly, yet it felt a bit unorganized with the hustle and bustle of incoming orders. I can't say I was completely disappointed, but given all the hype, I expected more. Maybe hype isn't the right word for it, as they are a staple in the area. I'll give them another shot next time I’m in the area. " (*Curated Review*)
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