Grand Buffet Star
Chinese Restaurant
$
3.5
(255)
The Grand Buffet Star has faced significant criticism from patrons regarding the authenticity and freshness of its food. Many customers report their experiences of overpriced dishes that are often cold, poorly presented, and lacking in genuine flavors characteristic of true Asian cuisine. The ambiance and service quality also leave much to be desired, leading to a general sentiment of disappointment among diners.
Restaurant website: Website
Phone number: (413) 442-7000
Address: 61 Cheshire Rd, Pittsfield, MA 01201, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I honestly don’t understand how this place is still in business. The food tasted old, and I even found a hair in my dish. When I complained, the staff seemed annoyed rather than apologetic. I used to come here frequently, but now I’m looking for alternatives. It's a shame because I had such great memories here! " (*Curated Review*)
" While the reviews scared me a bit, I found my experience at Grand Buffet Star fairly enjoyable. Sure, there were hiccups, like the service being slightly slow, but the food was filling, and the selection kept everyone entertained. I might recommend it to friends but wouldn't be rushing back. " (*Curated Review*)
" I've been coming to Grand Buffet Star for years, and it has really gone downhill. The food is never fresh, and you can tell they reuse leftovers. I don't mind buffets being casual, but cleanliness is critical. If I wanted cold food, I'd eat at home! I don't think I'd recommend this restaurant anymore. " (*Curated Review*)
" My visit was quite delightful! It wasn't perfect, but there was enough variety to keep everyone satisfied. The hibachi station was a hit with our group. I’d say give them time to find their footing—they might improve some things, and I hope to return in a few months for a re-evaluation. " (*Curated Review*)
" We celebrated my birthday here hoping for a memorable meal but ended up regretting the choice. The servers took too long to respond, and when the food did arrive, it was cold and mediocre. I felt embarrassed inviting my friends here; it really left a bad taste in my mouth! Definitely not going back, even for a birthday! " (*Curated Review*)
Archived Reviews (206)
" The ambiance is lacking, but I enjoyed the food at Grand Buffet Star. It may not be the best buffet around, but I felt it provided decent value for the meal. They should definitely work on their customer service, as interaction was a bit cold and distant. Overall, it was a satisfying meal. " (*Curated Review*)
" Wow, what a let down! I used to love buffets, but after dining at Grand Buffet Star, I'm not sure I'll be back anytime soon. The selection was limited, and the food looked like it had been sitting out all day. The sushi was definitely not up to par, and I left feeling sick afterwards. Not impressed at all! " (*Curated Review*)
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