Chipotle Mexican Grill
Mexican Restaurant
$
2.6
(83)
Chipotle Mexican Grill has been struggling to maintain consistent food quality and customer service. Many customers reported issues with the freshness and authenticity of the food and highlighted frequent service errors. While some diners praised individual experiences, the overwhelming sentiment points to dissatisfaction with this particular location, especially concerning food safety and cleanliness.
Restaurant website: Website
Phone number: (531) 325-0992
Address: 19005 Oakmont Dr, Omaha, NE 68136, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Wow, I was really looking forward to some Chipotle, but this location was a letdown. The burrito I ordered came half-cold and taste-wise it was below average. The employees were friendly but seemed disorganized. I noticed a lot of dirt on the counters and tables, which was quite concerning from a health perspective. I think I’ll just drive a bit farther next time because cleanliness is definitely a factor for me. Disappointing experience overall. " (*Curated Review*)
" I had heard good things about this Chipotle, so I tried it out only to be marked by a bunch of negatives. The workers didn’t seem to know how to make my burrito correctly, as they skipped ingredients and didn't even give me the right size I requested. Instead of being hearty, I ended up with a limp burrito that was mostly rice and barely any meat. And to top it off, the area was unkempt and messy, definitely a turnoff. I'll be looking for a different Chipotle next time. " (*Curated Review*)
" Visited Chipotle for a quick lunch and was met with a dirty dining area. The high chair I used for my child had food crumbs everywhere, and it just felt unappetizing. The staff seemed overwhelmed, resulting in a long wait for what should have been a straightforward order. The burrito I received was not wrapped properly, and half of it fell apart. I expected much better from a place known for its food quality, but this experience left me feeling disappointed. I won't be coming back anytime soon. " (*Curated Review*)
" Usually, Chipotle is my go-to for a quick meal, but this location was a disaster. Right as I entered, I was greeted with a sight of dirty surfaces and confused looking employees. My burrito was clearly thrown together with poor attention to detail - it lacked every ingredient that made it flavorful, and I've had complaints about the consistency of service here. I don't think I'll feel comfortable eating here again. " (*Curated Review*)
" I walked in bursting with hope for a delicious meal, but I left frustrated. From the dirty tables to the inattentive staff, it first impacted my appetite and then my experience. The meal was slapped together and did not taste fresh whatsoever. It left me wondering if this Chipotle even meets the standards set by the brand across other locations. Unfortunately, it does not live up to the Chipotle name. " (*Curated Review*)
Archived Reviews (68)
" For a new Chipotle location, I expected cleanliness and fresh ingredients, but I received the opposite. My steak burrito was chewy and flavorless, and the staff appeared overwhelmed. They were making orders wrong and there was no one to rectify the issues. Honestly, I don't think an establishment like this should have so many consistent mistakes. It's unfortunate, as I wanted to like this place. " (*Curated Review*)
" My visit to this Chipotle was very concerning. There was a general lack of care in preparation as my burrito was bland, with overcooked rice and beans. The staff did not seem to be attentive and everything felt muddled. The dining space screamed neglect, which didn’t contribute positively to my dining experience. I doubt I will try this location again. " (*Curated Review*)
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