Chipotle Mexican Grill
Mexican Restaurant
$
3.7
(453)
Chipotle Mexican Grill struggles with consistency in both food quality and service at this location. While some customers appreciate the authenticity of its dishes, others have reported issues with portion sizes and a lack of attention from staff. Overall, the restaurant seems to be faltering in providing a satisfactory experience that aligns with the brand's reputation.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (252) 633-1762
Address: 2999 Dr. M.L.K. Jr Blvd, New Bern, NC 28562, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was really hoping for a great meal after hearing good things from friends. Sadly, that wasn’t the case. The staff at this location seemed overwhelmed, and my burrito was very underwhelming. The freshness expected wasn't there; it was clear that the ingredients had been sitting for a while. I ended up eating half of it and throwing the rest away. Definitely not going back anytime soon. " (*Curated Review*)
" This Chipotle gave me the most lackluster burrito I’ve ever had from the chain. The beans were uncooked, and the flavor was entirely bland. Service was rushed and dismissive, and I felt as if I was an inconvenience to the staff. After waiting so long, all I wanted was a decent meal, and what I got was practically inedible. I don’t see myself returning anytime soon. " (*Curated Review*)
" Chipotle has always had a reputation for being fresh, but this specific location is seriously letting the brand down. My order came out cold, and the meat was dry. I know Chipotle can be better than this; I’ve had many fantastic meals at other locations. However, I don't think I can confidently say I’ll return to this one after my less than stellar experience. " (*Curated Review*)
" Had a rather disappointing experience at Chipotle. The staff didn't seem very engaged, and when I ordered extra guacamole, they charged me but barely gave me any. The food tasted average and the overall vibe of the restaurant felt off. It really didn’t live up to the Chipotle name I once loved. " (*Curated Review*)
" Chipotle has always been a go-to for me, but my last experience here was a significant letdown. The waiting time was longer than usual and when I got my bowl, it was mostly rice with little protein. I felt cheated to be honest. I hope they can turn this around because I used to love coming here. " (*Curated Review*)
Archived Reviews (364)
" I've frequented different Chipotle locations and this one just doesn't compare. The employees seemed stressed, and every time I tried to ask a question, they acted annoyed. The food was edible but wasn’t freshly made. I left feeling unsatisfied and won’t be back anytime soon. " (*Curated Review*)
" I had such a poor experience at Chipotle that I felt the need to write this review. The staff was unfriendly and seemed uninterested in providing good service. My order was made wrong, and by the time I got what I wanted, the food was cold and lacked flavor. I will be taking my business elsewhere in the future. " (*Curated Review*)
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