Chipotle Mexican Grill
Mexican Restaurant
$
3.7
(453)
Chipotle Mexican Grill struggles with consistency in both food quality and service at this location. While some customers appreciate the authenticity of its dishes, others have reported issues with portion sizes and a lack of attention from staff. Overall, the restaurant seems to be faltering in providing a satisfactory experience that aligns with the brand's reputation.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (252) 633-1762
Address: 2999 Dr. M.L.K. Jr Blvd, New Bern, NC 28562, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I decided to give this Chipotle location yet another try after many poor experiences, but I was hopeful maybe things had improved. Unfortunately, it was just as bad. I walked in to see a messy dining area and a long line but I expected it to be worth the wait. However, when I got my order, it took forever and came incorrectly. The flavor was still decent, but I left feeling very dissatisfied. I think I need to find another quick meal spot that can deliver consistently. " (*Curated Review*)
" I recently visited Chipotle, expecting a quick and tasty meal, but it ended up being a bad experience. The burrito I ordered was not as packed as I would have liked, and the service was quite slow. I overheard other customers complaining as well about the unhappy environment. It feels like this location needs better management, as the food itself didn’t have the usual high freshness standards. " (*Curated Review*)
" I had high hopes for this location of Chipotle, but my experience was frustrating. The chicken I ordered was dry, and there was barely any guacamole in my bowl. I brought it up to the staff, but they just shrugged it off. I try to give places the benefit of the doubt, but this was my third bad experience in a row. It’s hard to recommend it to anyone with how inconsistent the service and food quality have been lately. " (*Curated Review*)
" I came to this Chipotle expecting a good meal based on what I've heard, but I was quite disappointed. The staff seemed overwhelmed and disorganized. Not only did I receive an incorrect order, but when I asked them to fix it, they had an attitude. The food was bland and lacked the freshness I'd come to expect from Chipotle. I don't think I'll be returning soon. " (*Curated Review*)
" I’m perplexed by my experience at this location. First off, the staff seemed confused and overwhelmed, leading to numerous errors in my order. The freshness of the ingredients also varied significantly, and I couldn’t help but wonder if they were cutting corners. By the time I got my food, my appetite had diminished due to all the wait and hassle; I ended up regretting my decision to stop here. " (*Curated Review*)
Archived Reviews (364)
" I've frequented different Chipotle locations and this one just doesn't compare. The employees seemed stressed, and every time I tried to ask a question, they acted annoyed. The food was edible but wasn’t freshly made. I left feeling unsatisfied and won’t be back anytime soon. " (*Curated Review*)
" I had such a poor experience at Chipotle that I felt the need to write this review. The staff was unfriendly and seemed uninterested in providing good service. My order was made wrong, and by the time I got what I wanted, the food was cold and lacked flavor. I will be taking my business elsewhere in the future. " (*Curated Review*)
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