Lotus Restaurant

Vietnamese Restaurant $ 4.1 (494)

Lotus Restaurant offers a variety of Vietnamese dishes that many customers find authentic, particularly the pho, though some have criticized the flavor and freshness of certain items. Service can be inconsistent, affecting the overall dining experience, but the friendly atmosphere tends to enhance many guests' visits.

Overall:

3.8

(407 reviews)

Authenticity:

4.1

Atmosphere:

3.9

Service:

3.6

Restaurant website: Website

Phone number: (315) 788-3888

Address: 1283 Arsenal St, Watertown, NY 13601, USA

Opening hours

Monday: 11:00 AM – 8:00 PM
Tuesday: Closed
Wednesday: 11:00 AM – 8:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 8:00 PM
Sunday: 11:00 AM – 8:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" They serve some of the best pho I’ve ever had! The broth had such a deep flavor, and the portions are huge! The staff was friendly, add that to a lovely ambiance, and it made for a wonderful evening out. " (*Curated Review*)

10 months ago

" I think it’s nice to have a place like Lotus in the area, but the quality of the pho can vary. I've had a couple of excellent dishes alongside some that didn't quite meet my expectations. Friendly service though, which is always appreciated. " (*Curated Review*)

10 months ago

" Lotus is my go-to for Vietnamese food! The spring rolls are fresh, and the pho is always a comforting choice. Sometimes they have long wait times, but it’s worth it for good food. Staff is usually nice and accommodating. " (*Curated Review*)

11 months ago

" I was pleasantly surprised by how good the pho was! It has quickly become one of my favorite dining spots. I also enjoyed the spring rolls. The staff was very friendly and attentive, making for a pleasant experience all around. " (*Curated Review*)

12 months ago

" While my last visit was good, previous experiences were less flattering with inconsistent service. The food was average but nothing that stood out. I still enjoy the atmosphere, and the wait staff is friendly enough. " (*Curated Review*)

1 year ago

Archived Reviews (397)

" If you're searching for authentic Vietnamese food, Lotus Restaurant is a gem tucked away in Watertown. The shrimp dumplings and crispy spring rolls were mouthwatering! The staff was efficient and friendly, making this a wonderful dining spot. Next time, I’ll be bringing friends! " (*Curated Review*)

1 year ago

" Disappointed with my last meal here. The pho was lacking robust flavors, and the meat was on the chewy side. The service could have been better as I waited too long for a refill. However, I do appreciate the cleanliness of the restaurant and the nice decor. " (*Curated Review*)

1 year ago
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