ER HOT POT 贰火锅 - 36th St
Restaurant
$$
4.7
(1106)
ER Hot Pot is a vibrant hot pot restaurant offering a range of authentic flavors, especially from Sichuan cuisine. Guests frequently praise the quality and freshness of ingredients, alongside a variety of broth options. Service is generally attentive, although some reviews mention occasional lapses during peak times. The restaurant's ambiance contributes positively to the dining experience, making it a go-to spot for hot pot lovers.
Restaurant website: Website
Phone number: (646) 669-7777
Address: 11 W 36th St., New York, NY 10018, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My experience at ER Hot Pot was a rollercoaster. The food was definitely fresh, and I enjoyed the variety of meat options. I went there with a group of friends, and overall, we had a great time. However, the service was quite slow, and I felt neglected at times while waiting for our orders. It was a bit disappointing given how good the food was. I think they might need to hire more staff for the busy hours. Nonetheless, I am planning to return in the future with hopes of a better service experience. " (*Curated Review*)
" Had a delightful experience at ER Hot Pot! The atmosphere is vibrant and full of life. I especially loved their beef tongue—it was juicy and tender. The spicy broth we chose was excellent and had the appropriate kick. I came here during a weekday, so there wasn’t much of a wait. The staff was able to accommodate my group of six without issue. I appreciated the different sauce options; it felt like a fun DIY project! While I didn’t like that the rice was charged extra, overall, a highly recommendable spot for hot pot lovers. " (*Curated Review*)
" Just had a family dinner at ER Hot Pot and it was a blast! The food was extraordinary, especially the beef, which practically melted in my mouth. Everything was served quickly, and we particularly loved the sauce bar—it added an extra layer of enjoyment to our meal. The atmosphere felt vibrant and energetic, although the space was a little cramped for a large family gathering. Nevertheless, I’d recommend this place for its quality and experience! " (*Curated Review*)
" I recently celebrated my birthday at ER Hot Pot, and everything was wonderful! The atmosphere was perfect for a party, and the staff was so accommodating. The food was incredibly fresh and delicious. I absolutely loved the spicy broth! It had just the right amount of heat, and the vegetables were a perfect complement. The only downside was we didn’t have space to try their desserts since we were so full. I highly recommend this hot pot restaurant for celebrations or casual dining—it was memorable and delicious! " (*Curated Review*)
" My visit to ER Hot Pot was delightful! The service was on point, and the food was fresh and flavorful, especially the lamb and fish options. I enjoyed the spicy broth, which really hit the spot! The ambiance was charming, although a bit crowded for my taste. I could have easily come back multiple times just to explore more items on the menu. Strongly recommended for meat lovers looking for a good atmosphere. " (*Curated Review*)
Archived Reviews (886)
" So glad I tried ER Hot Pot! The authentic flavors transported me back to my travels in China. The spicy broth was on point, and I appreciated the variety of items on the menu. I must also mention the cleanliness of the place, which made the experience much more enjoyable. The staff was friendly, but they could be more efficient in service; we sometimes felt a bit neglected. Nevertheless, this is now my go-to hot pot place in the city. " (*Curated Review*)
" I must say, ER Hot Pot impressed me right from the start! The fresh ingredients and authentic flavors are something you'd expect to find overseas. The soup bases were rich, especially the tomato broth, which had a delightful sweetness. The tablet ordering was efficient, and my friends and I ordered a feast! The atmosphere was cozy yet lively, perfect for sharing a meal. I think I'm hooked on hot pot now, and I can't wait to come back and try more options! This restaurant is a gem. " (*Curated Review*)
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