Panda Express
Chinese Restaurant
$
3.4
(797)
Unclaimed
Panda Express consistently faces criticism regarding the authenticity of its food, which some patrons feel does not reflect traditional Asian cuisine. While some reviews indicate that the service is friendly, many customers report significant delays and inadequacies in order fulfillment. Overall, this location struggles to provide a satisfying experience, particularly regarding food quality and service efficiency.
Closed · opens 9:30 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (682) 831-9669
Address: 3540 TX-114, Fort Worth, TX 76177, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I'm so frustrated! I came in and had to wait forever at the front just to order, and then I was told they were out of rice! How do you run out of rice during lunchtime? The staff could not have cared less either, they were rushing to get orders out while ignoring the folks waiting to order. This Panda Express really needs to improve their stock management and customer service. Not my best lunch experience! " (*Curated Review*)
" Had the chance to grab some food on the go, and I went for my usual order at Panda. I was disappointed because they had just opened and the dishes looked like they had been there for a while. The staff was friendly and tried their best, but the chicken teriyaki seemed stale and lacked flavor. I ended up tossing half my meal because it just wasn't appetizing. I really wish they would keep the dishes fresh and rotate them better. " (*Curated Review*)
" I went into Panda Express thinking I would get a classic orange chicken fix, but I left feeling defeated. The wait was too long, and when I got my food, the chicken was dry, not like the juicy pieces I have had before. The staff was nice and attempted to accommodate me, but I just can't overlook the quality of the food itself. This place needs to step up its game if it wants to keep loyal customers. " (*Curated Review*)
" I'm really torn about this location. I had a fantastic experience one week where everything was fresh and delicious, but the following visit was a mess. They were out of rice, and I had to wait 20 minutes just to get it with my order of sweet and sour chicken. The rice shouldn’t take that long to make! When I finally got home, the food was barely warm and lacking in flavor. I hope they can get better. " (*Curated Review*)
" I don't understand why this location has such bad reviews. My experience here was great! The staff was friendly, my food was served quickly, and the portions were satisfying. Yes, it might not be the best authentic Asian cuisine, but for a fast food fix, it was spot on! I’ll definitely consider returning to try more dishes next time. " (*Curated Review*)
Archived Reviews (639)
" Ordered online for pickup but got to the restaurant and had to wait 15 minutes for my food to be prepared, even though it said it was ready. When I got my food, I noticed they forgot my egg rolls and I ended up with mostly rice and not much else. The employees tried their best, but they really need better training on customer service and efficiency. " (*Curated Review*)
" I had a good experience at this Panda Express! The food was fresh, hot, and flavorful. I appreciated how friendly the staff was, making sure I was satisfied with my meal before I left. The ambiance was clean and inviting which is a plus. I’m definitely considering this location for my next meal. Great job, everyone! " (*Curated Review*)
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