Railside Bowl
Bowling Alley
3.0
(125)
Railside Bowl has faced significant criticism from customers, primarily focusing on its poor service and lack of management. Authenticity of food was not highlighted as a strong point, and overall experiences have led to very low ratings across the board.
Phone number: (403) 887-5303
Address: 4505 50 Ave, Sylvan Lake, AB T4S 1W2, Canada
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Thinking of visiting Railside Bowl again? Think again! Just a few days ago, I thought it might have improved since the last time, but my feelings were dashed as soon as I walked in. It was dark and dingy, and the only enlightening experience was how quickly we found ourselves being ignored by the single staff member constantly occupied. It was like entering a ghost town – no ambiance, no interactions, just the sounds of malfunctioning machines. Can't say I’ll be reconsidering this place anytime soon! " (*Curated Review*)
" My latest visit to Railside Bowl turned into a real headache. I was trying to find a spot for a group event and was promised staff would be helping, but I encountered negligence and disinterest instead. The staff act as if they're somehow too good for the customers; it is infuriating! Even the lanes were malfunctioning, which just added to our frustration. I doubt you will find a worse place in the area. " (*Curated Review*)
" Whoever thought it was a good idea to operate this bowling alley under current conditions must be out of their mind! The vibe is terrible, and the management seems completely absent. Upon arriving for a weekend family outing, we found ourselves waiting an extended period just to be assigned a lane that looked like it hadn't been used in ages. The shoes were old and smelly! It was an all-around terrible time and honestly the worst of all bowling alleys I've visited in the county. " (*Curated Review*)
" I honestly don’t understand how Railside Bowl has managed to stay in business with the level of service they provide. The employees act as if they are overwhelmed, and as a result, they do not treat customers with the respect they deserve. I was part of a birthday celebration that resonated poorly because of the lack of attention and basic amenities not being provided during our time there. I left feeling frustrated and disheartened. It’s truly sad to witness such decline. " (*Curated Review*)
" Honestly, I cannot provide a recommendation for Railside Bowl. I thought that maybe it could have made a turn for the better, but I was wrong! The lanes didn't work, the food was subpar, and the management garage was cliché at best. Rude staff and pervasive disorganization make this establishment a massive miss. " (*Curated Review*)
Archived Reviews (102)
" Had an unfortunate visit to Railside Bowl recently. The conditions were pretty appalling, with broken machines that robbed us of our game time. Each attempt to approach the front desk for assistance was met with disinterest from staff. Although the market is competitive for entertainment, you'd think they'd put some effort into improving their customer service! It is evident that they are not invested in our experience. I wouldn’t waste another dollar here if given the choice. " (*Curated Review*)
" I was hopeful after hearing that some friends enjoyed glow bowling here, but my experience was far less positive. The prices seemed inflated for what we got, and it was almost impossible to get a server’s attention. Sometimes we felt like we could've walked to the Pizza Hut just to get someone to check on our drinks. The bowling experience was good but tarnished by the lack of dedicated customer service; it was extremely frustrating. I don't think I would want to return anytime soon. " (*Curated Review*)
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