New China Restaurant

Chinese Restaurant $ 3.7 (142)


New China Restaurant has faced significant criticism regarding the authenticity of its food, which many customers feel lacks the genuine flavors typical of traditional Chinese cuisine. Service has been described as inconsistent, with some patrons appreciating the friendliness but often highlighting inefficiencies and inaccuracies in orders. Unfortunately, the overall dining experience appears to have declined over the years, leaving a sense of disappointment among former loyal customers.

Overall:

2.4

(125 reviews)

Authenticity:

2.0

Atmosphere:

2.4

Service:

3.0


Restaurant website: Website

Phone number: (260) 248-2486

Address: 432 W Plaza Dr, Columbia City, IN 46725, USA

Opening hours

Monday: Closed
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 11:30 AM – 8:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I stopped by New China after receiving positive feedback from a coworker. Regrettably, my experience did not reflect those remarks. While my meal was served quickly, the maple chicken was nothing more than poor quality meat in a sugary glaze. The veggies seemed frozen and overcooked. Service was pleasant but did nothing to salvage an otherwise disappointing meal. I will think twice before trying this restaurant again. " (*Curated Review*)

" Upon hearing good things about New China, I decided to give it a shot. From the moment I walked in, I noticed the setup was quite similar to fast food chains—order at the counter, no waitstaff. It immediately felt less like a restaurant and more like a takeout spot. After waiting a short while, my order was ready, but I was disappointed. The crab rangoons had a tough texture, and I could barely taste any crab. The general chicken was okay but lacked a good flavor profile. The service was friendly but nothing special. I probably won't return here anytime soon. " (*Curated Review*)

" Yesterday, I decided to revisit New China Restaurant after a few months. I was pleasantly surprised by the ambiance, which seemed more welcoming than before. However, the food itself was not up to par. I ordered the sweet and sour chicken, but it was overly sweet and lacked the tanginess I expected. My husband tried the beef lo mein, which seemed bland and greasy. We noticed the portion sizes were smaller than our last visit, which was disappointing. Service was quick, but I felt rushed through my meal, which detracted from the atmosphere. Overall, I would rate this experience a modest 3 out of 5. I might give them another chance in the future to see if they can improve. Posting time: 2024-10-15 19:30:12 " (*Curated Review*)

" New China is something I would consider subpar compared to other Chinese joints I’ve eaten at. The chicken lo mein was very plain, and the egg drop soup tasted like overly seasoned water. Each visit seems to yield a meal that doesn't live up to expectations, leaving me wondering if they’re using frozen or low-quality ingredients. I might visit less frequently in hopes they’ll improve. " (*Curated Review*)

" My recent visit to New China left me frustrated. I had heard some positive stories from friends so I thought the food would be decent. The crab rangoons were absolutely tasteless, and my Kung Pao chicken was riddled with grease, where was the flavor? I appreciate the effort of the young lady at the counter, but it couldn’t fix the subpar meal. This whole experience was just frustrating, and I doubt I will return. " (*Curated Review*)

Archived Reviews (115)

" I’ve been eating at New China for about two years now, and while I initially enjoyed it, I feel like the quality has significantly decreased over time. The food is still edible, but it just lacks the flavor that used to draw me in. Also, I noticed the servings seem smaller than they used to be—especially the fried rice, which was also bland. I guess I’ll keep searching for a better Chinese restaurant in the area, which is a shame because I want to support local places. Service remains level, but it isn't enough to compensate for the food. " (*Curated Review*)

" Today I decided to try New China once more, hoping for a better experience. I was greeted by a friendly face at the counter, which was promising, but things went downhill from there. My order took far longer than I anticipated, and I was left disappointed when I finally received my meal. The fried rice wasn't fried at all—it was plain white rice with some soy sauce slapped on it. The chicken in my dish was overcooked and dry. This restaurant has seen better days, and I don’t plan to return. " (*Curated Review*)

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