Lotus Express

Chinese Restaurant $ 4.2 (764)


Lotus Express has been recognized for its generous portion sizes and affordability, but recent changes in the authenticity of their dishes have left some customers disappointed. Reviews indicate a decline in quality, particularly with the lo mein and other traditional offerings. While some patrons appreciate the convenience and drive-thru service, others express concern over the overall flavor and preparation of the food.

Overall:

3.9

(623 reviews)

Authenticity:

2.9

Atmosphere:

3.5

Service:

3.7


Restaurant website: Website

Phone number: (620) 232-2822

Address: 412 S Broadway St, Pittsburg, KS 66762, USA

Opening hours

Monday: 11:00 AM – 9:00 PM
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: Closed

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I've been a loyal customer for years, but my latest visit was disappointing. The sweet and sour chicken was almost tasteless, and the rice was dry. I understand they have had some issues with staffing lately, but that shouldn't affect food quality. I hope they can return to their previous standards because I really want to keep supporting local places like this. " (*Curated Review*)

" Decided to give Lotus Express another chance after hearing some good feedback. I ordered their lemon chicken, and while it wasn't the most traditional flavor profile, it still had a nice zest and was very tender. The portions are great to share, and I'd definitely recommend for a casual night out! " (*Curated Review*)

" Lotus Express used to be one of my go-to spots, but I've noticed a downturn in quality over the past year or so. The lo mein noodles now feel like cheap spaghetti rather than the authentic dish I once loved. I really miss the old flavors! However, the drive-thru is super convenient, and the staff are generally nice. Maybe it’s time for some changes back to what made them great! " (*Curated Review*)

" The food at Lotus Express is decent but could use some improvements. My recent orange chicken was overly sugary with no heat. It's affordable, and portions are generous, but there's a lot that could elevate the experience from just 'okay' to 'great.' Will keep trying it for now! " (*Curated Review*)

" I’ve been visiting Lotus Express for years, and the food has always been plentiful and satisfying. However, lately, I feel that they need to pay more attention to the flavors – it feels like items aren’t made from scratch anymore. Service is fine, but they could do without the careless attitude during busy hours. Hopefully, they can turn things around. " (*Curated Review*)

Archived Reviews (613)

" Unfortunately, my experience didn't meet my expectations. The orange chicken tasted off, and the egg rolls were overcooked. I often come here for the portions, but I might take a break after this visit. Hoping they return to form soon. " (*Curated Review*)

" I love coming here for lunch breaks. The lunch specials are such good value and you get a comfy portion. Crab rangoon and general chicken are my go-tos! I find the service quick even during busy hours. Just avoid peak times if you can! " (*Curated Review*)

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