El Pollo Loco
Mexican Restaurant
$
4.1
(825)
El Pollo Loco offers a range of grilled chicken dishes that many customers appreciate for their authenticity. Despite some inconsistent service and varying portion sizes, the restaurant is noted for its flavorful food and inviting atmosphere.
Closed · opens 10:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (619) 588-6034
Address: 494 Broadway, El Cajon, CA 92021, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I decided to order a family meal for my kids over the weekend. It was a bit pricey but considering how much food you get, I think it was worth it. The chicken was flavorful, though it could have been more moist. We all enjoyed the rice and beans too. Overall, a satisfying experience but just a little hiccup with the chicken texture. Will try again in the future! " (*Curated Review*)
" Had a disappointing visit lately. The food lacked the warmth I usually expect. They served a cold chicken bowl that really put me off. I addressed this with the staff and they were quite apologetic. They offered a correct order but by then, my enthusiasm was a bit gone. Great customer service can’t always save a bad meal. " (*Curated Review*)
" El Pollo Loco is a gem for Mexican grilled chicken lovers! I typically get the chicken bowl with extra guac and it satisfies me every time. The grilled flavor is undeniable and the fresh toppings elevate the dish. However, the waiting time can be a bit long even when it isn't busy. I'd love to give it 5 stars if they could work on speeding up their service a little! " (*Curated Review*)
" I’ve only been to El Pollo Loco a couple of times, and the food has been excellent each visit. I first tried the chicken salad, and I loved how fresh and crunchy it was. For my next visit, I got tacos that were equally fresh and filled with flavor. The prices are reasonable, making it great for casual dining. I'd recommend it without hesitation! " (*Curated Review*)
" Walking into El Pollo Loco always feels warm and welcoming. This time, I invited some friends and we ordered a bit of everything. The chicken was well-prepared and smoky, just what we wanted. However, I was a bit disappointed with the dessert selection – the churros felt stale and lacked flavor. Service was excellent and staff was very attentive during our meal. Definitely coming back! " (*Curated Review*)
Archived Reviews (662)
" My family and I often eat at El Pollo Loco for a quick meal. I appreciate their approach to grilling rather than frying. This makes it not only tastier but also healthier. However, some days we find they are out of popular items, which can be frustrating when you go there expecting specific dishes. I hope their supply chain improves, as we enjoy dining here together. " (*Curated Review*)
" I came here on a weekday with my colleagues. It was exceptionally busy, but the staff handled it well. Our wait was a bit longer than expected. When our food arrived, everything was fresh and hot! The portions were generous and definitely a good value. I particularly enjoyed their grilled chicken tacos. This location is definitely on my list to return! " (*Curated Review*)
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