Chipotle Mexican Grill
Mexican Restaurant
$
4.1
(1196)
Chipotle Mexican Grill has become a mixed bag for patrons, with many reviews praising its authentic Mexican flavors but expressing frustration with inconsistent service and portion sizes. Some customers appreciate the quality of the food when prepared correctly, while others have faced issues with freshness and ingredient availability. The overall environment is generally satisfactory, but it can suffer from uncleanliness and rude staff at times.
Restaurant website: Website
Phone number: (419) 775-0072
Address: 2470 Possum Run Rd, Mansfield, OH 44903, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" The team at Chipotle was awesome when I visited recently! I admired how they were smiling while preparing meals and that certain standards of cleanliness were maintained despite the lunch rush. I ordered a three-taco combo, and to my delight, they were quite satisfied with the amount of meat and toppings. The staff never rushed me, respecting my choices and answering all my questions. I loved my dining experience and plan to return soon; I recommend this location to others! " (*Curated Review*)
" As someone who has eaten at Chipotle for years, I have to share that my recent visit was delightful! I placed a mobile order for a steak burrito and it was ready as soon as I walked in. The staff seemed cheerful and everyone was working efficiently. The steak was cooked to perfection, and I couldn’t believe how generous they were with the toppings. The only downside was the noise level; it made it difficult to hear my friend while we were dining. Overall, I left feeling happy and satisfied, Definitely will be going back! " (*Curated Review*)
" I visited Chipotle last week and was impressed by how well everything was organized. The staff handled the lunchtime crowd with ease, making sure no one was waiting too long. My burrito was packed with meat and toppings, and you could really taste the freshness of the ingredients. The only issue was the loud music, which made it hard to converse. A great experience overall, and I'll definitely be returning for more! " (*Curated Review*)
" I ordered some tacos for pickup, and unfortunately, I was quite disappointed. The tacos were soggy and not at all what I was hoping for! I couldn’t even taste the flavor because they were so drippy. The staff was friendly, but they seemed inexperienced, and my order took longer than expected to be ready. Honestly, I don’t think I’ll be back unless they improve their food consistency. I used to love Chipotle, but the quality really seems to be fading. " (*Curated Review*)
" I had a fast and enjoyable visit with some good food at Chipotle. I was welcomed warmly, and the staff was eager to help. I noticed the atmosphere was a bit louder due to other customers, but it did not take away from my enjoyment. I ordered a burrito with chicken, and it was substantial. They packed it with a perfect balance of toppings, making it authentic. I’d say one of the better locations for sure! " (*Curated Review*)
Archived Reviews (958)
" My experience at Chipotle was really disappointing this time. I went in excited to grab a burrito, only to find they were out of many ingredients, including the protein I wanted. The staff did not seem concerned or offer alternatives. While my burrito was decent in taste, it just felt incomplete. The atmosphere was okay, but the unavailability of ingredients really put a damper on my visit. I hope they can improve their stock soon. " (*Curated Review*)
" When I visited Chipotle last week, I was pumped to indulge in some good Mexican food. I ordered a burrito bowl with sofritas and my experience was quite satisfying. The staff was friendly, and my food was packed neatly. However, I did notice that the portions were on the lighter side compared to other locations I've been to. Aside from that, the ambiance of the restaurant was decent, but I could hear the music a bit too loud for my liking. In terms of authenticity, it hit the mark, which I appreciated. Overall, a fine experience but could improve in portion sizes. " (*Curated Review*)
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