Chipotle Mexican Grill
Mexican Restaurant
$
4.1
(1196)
Chipotle Mexican Grill has become a mixed bag for patrons, with many reviews praising its authentic Mexican flavors but expressing frustration with inconsistent service and portion sizes. Some customers appreciate the quality of the food when prepared correctly, while others have faced issues with freshness and ingredient availability. The overall environment is generally satisfactory, but it can suffer from uncleanliness and rude staff at times.
Restaurant website: Website
Phone number: (419) 775-0072
Address: 2470 Possum Run Rd, Mansfield, OH 44903, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My experience at Chipotle was just okay. I went on a busy lunch break, and while the food was decent, it seemed the staff was overwhelmed and could have been more attentive. I ordered a salad bowl, and while it was rich in flavors, the portion could have been larger considering the price I paid. The atmosphere was average—not bad but not great either. I wouldn’t rule out returning, but I expect improvements in service. " (*Curated Review*)
" Went to Chipotle for a quick lunch and was quite happy with my meal! The staff were prompt and friendly, and the food tasted fresh. I had a burrito bowl and the portions were quite good. However, I think the music could have been turned down a notch, as it was a bit distracting. Overall, this is a solid choice for quick Mexican food and I have already recommended it to friends! " (*Curated Review*)
" Visited Chipotle with my family, and I must say, it was quite an experience! There was a bit of a wait, but it was well worth it—my burrito was bursting with flavor! The staff were friendly and accommodating, but I noticed they were new, which is understandable. I appreciated how they made sure my order was correct. The only hiccup was the cleanliness; they could tidy up a bit more often, but the food made up for it! I’ll definitely keep visiting this location! " (*Curated Review*)
" I've been a loyal Chipotle fan for years and each visit is a chance to relive that love. The burrito I had last week had the perfect balance of flavors. However, I noticed a thick layer of cheese that overpowered my other toppings. The service was friendly and the order was made swiftly! I would rate the atmosphere as warm and inviting, ideal for enjoying a meal with friends. All in all, another great chipotle meal! " (*Curated Review*)
" I was really let down by my recent visit to Chipotle. The food was underwhelming: my burrito was mostly rice and barely any chicken. I think they might’ve run out! It took a while for someone to help me, and when they did, I felt rushed. The dining area could’ve used a good cleaning as well. I’ve loved Chipotle for years, but I’m not sure how much longer I can keep coming back if this is the standard. They need to work on service and keeping the location well-stocked and clean. " (*Curated Review*)
Archived Reviews (958)
" My experience at Chipotle was really disappointing this time. I went in excited to grab a burrito, only to find they were out of many ingredients, including the protein I wanted. The staff did not seem concerned or offer alternatives. While my burrito was decent in taste, it just felt incomplete. The atmosphere was okay, but the unavailability of ingredients really put a damper on my visit. I hope they can improve their stock soon. " (*Curated Review*)
" When I visited Chipotle last week, I was pumped to indulge in some good Mexican food. I ordered a burrito bowl with sofritas and my experience was quite satisfying. The staff was friendly, and my food was packed neatly. However, I did notice that the portions were on the lighter side compared to other locations I've been to. Aside from that, the ambiance of the restaurant was decent, but I could hear the music a bit too loud for my liking. In terms of authenticity, it hit the mark, which I appreciated. Overall, a fine experience but could improve in portion sizes. " (*Curated Review*)
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