El Pollo Loco
Mexican Restaurant
$
4.2
(1323)
El Pollo Loco is regarded by many customers as a favorable fast food choice for flavorful grilled chicken and other dishes. Characteristics of the restaurant's food reflect a blend of authentic flavors, particularly in their chicken-based offerings. However, while the authenticity is generally praised, some customers expressed concerns over service consistency and portion sizes.
Restaurant website: Website
Phone number: (972) 887-3336
Address: 4050 W Airport Fwy, Irving, TX 75061, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This place has been a part of my fast food routine for quite some time, and for good reason! Their chicken bowls are fresh and delicious, providing a taste of authentic Mexican flavors. I often get the avocado bowl, but sometimes the quality of the avocado has not been the best. The service is generally pleasant, but I've experienced some rush-hour delays. Yet, it remains one of my top choices for a quick bite! Posting time: 2024-10-14 20:00:40. " (*Curated Review*)
" I've been several times to El Pollo Loco, and while I appreciate their commitment to freshness, I have experienced several inconsistencies with service and the quality of food. Sometimes, the chicken tastes fresh and juicy, while other times it’s noticeably dry. Also, they have had some very rude staff members during my visits, which disappointed me. However, the clean environment attracts me back periodically. Hope they can address the inconsistencies! Posting time: 2024-11-14 15:37:22. " (*Curated Review*)
" I love stopping at El Pollo Loco after work! I can't get enough of their chicken bowl with extra chicken; it's consistently good! While I've had issues with avocado quality before, I've also experienced great avocados when dining in. It's a hit or miss. But the overall experience is worth it; the ambiance is relaxed, and the staff is attentive. I highly recommend trying other menu options as well! Posting time: 2024-10-25 20:15:37. " (*Curated Review*)
" Stopped by El Pollo Loco for a quick bite while driving through town. I tried their new vegan chicken option, and it surpassed my expectations! The flavor was incredible, and it felt good to enjoy fast food that caters to everyone. The service was efficient, and the staff was nice when taking my order. I hope they keep expanding their menu. Perfect option for both vegans and meat-eaters alike! Posting time: 2024-10-18 16:55:10. " (*Curated Review*)
" The launch of the new vegan options at El Pollo Loco got me excited to stop by again! I tried the vegan chicken tacos and they were surprisingly good! The flavors were spot on. The only downside is that the atmosphere felt a bit rushed during peak hours. But overall, the staff handled the order efficiently and with a smile. Would return to explore more of their new menu offerings, great job guys! " (*Curated Review*)
Archived Reviews (1060)
" El Pollo Loco always has me coming back for that perfect grilled chicken flavor! It’s such a great option when I’m craving something delicious yet fast. My favorite is the chicken burrito with that creamy cilantro dressing, yum! The staff has always been polite and quick. It can get a bit crowded during lunch, but they manage the rush fairly well. I've had great experiences each time; this place is definitely worth it! Posting time: 2024-11-17 19:00:42. " (*Curated Review*)
" I cannot say enough good things about the experience at El Pollo Loco! The chicken is consistently delicious, and their salsa adds an authentic touch. The service was quick, with a friendly staff member explaining the menu options to us. We decided to try the chicken nachos, and wow, they are a must-have! The only downside was that it was a bit crowded, which made it hard to find a table. Still, we will definitely be back for more! Posting time: 2024-10-07 12:10:30. " (*Curated Review*)
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