Taco Bell

Fast Food Restaurant $ 3.9 (484)


Taco Bell is generally perceived negatively in terms of service and order accuracy. Many customers express frustration over incorrect or missing items, contributing to a lack of authenticity associated with the experience, which is affecting their willingness to return.

Overall:

1.9

(399 reviews)

Authenticity:

2.0

Atmosphere:

2.4

Service:

1.7


Restaurant website: Website

Phone number: (515) 330-9740

Address: 1303 N Jefferson Way, Indianola, IA 50125, USA

Opening hours

Monday: 9:00 AM – 1:00 AM
Tuesday: 10:00 AM – 1:00 AM
Wednesday: 9:00 AM – 1:00 AM
Thursday: 9:00 AM – 1:00 AM
Friday: 9:00 AM – 1:00 AM
Saturday: 9:00 AM – 1:00 AM
Sunday: 9:00 AM – 1:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I’ve been at this Taco Bell several times and generally enjoy the food, but my most recent experience was less than satisfactory. The service was just okay, with staff who appeared distracted, perhaps due to being short-staffed. It took longer than usual to get my order fixed when realized that it was incorrect, and that itself was disappointing. " (*Curated Review*)

" Having lived close to a Taco Bell for years, I’ve always had a soft spot for them. However, my last two visits have been letdowns. I ordered a variety of items, which took a while to be served. When I finally got the food, it came out lukewarm and not nearly as tasty as I remembered. I think they need better management since the employees seem overwhelmed and not particularly friendly. " (*Curated Review*)

" I've frequented Taco Bell for late-night snacks, and I generally enjoy their menu items. The food is what you expect from a fast-food chain, but last week took the cake. I ordered some classic tacos and nachos, but what I experienced was a disaster. The nachos were stale, and the tacos were soggy. I had to wait for what felt like hours, and rather than the food making my day, it made me question why I chose this place. I talked to a manager about my concerns, but they just brushed it off. Disappointment at its finest. " (*Curated Review*)

" Taco Bell can be hit or miss. I didn't expect gourmet food, but I always hope for decent service. This time, I was quite disappointed. My order was messed up and took too long to fix. The food presentation was sloppy. After witnessing what could possibly be the worst service day ever. I won't be rushing back, that's for sure. " (*Curated Review*)

" I usually love Taco Bell for their customizable options, especially for my vegetarian preferences. But this last visit hurt my trust. I ordered several items, explicitly asking for no meat, yet I was given items with meat unexpectedly. It’s ridiculously frustrating and also can lead to significant troubles if you’re avoiding meat for health reasons. They need to get this right, or I won’t be able to justify coming back. No vegetarian should have to be this careful! " (*Curated Review*)

Archived Reviews (389)

" As a vegetarian, I often rely on Taco Bell for quick, customizable meal options but this place doesn’t know how to follow even simple instructions. At least three times I found beef in my orders even though I specified ‘black beans only.’ This is a serious concern when you're trying to avoid meat for dietary or ethical reasons. I hope they get their act together because it's incredibly frustrating, and I might have to start avoiding Taco Bell altogether if it continues. " (*Curated Review*)

" I came to Taco Bell as a last-minute choice for some cravings. Although it's fast food, I like their selection. On the but the last two visits, the food has been lukewarm, and I had to wait a long time to get someone to take my order because the staff was too busy gossiping. It’s a shame, as Taco Bell has potential; they just need to fix their service. " (*Curated Review*)

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