Taco Bell
Fast Food Restaurant
$
3.9
(484)
Taco Bell is generally perceived negatively in terms of service and order accuracy. Many customers express frustration over incorrect or missing items, contributing to a lack of authenticity associated with the experience, which is affecting their willingness to return.
Restaurant website: Website
Phone number: (515) 330-9740
Address: 1303 N Jefferson Way, Indianola, IA 50125, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Honestly, every time I go to Taco Bell, I hope for a miracle. I've been here numerous times. On good days, they get my order right, and the food is fresh, but on bad days, it's a total nightmare with missing items and incorrect orders. The last experience was particularly frustrating; it took forever, and when I finally got my food, half the items were wrong. I love their tacos but the inconsistency is a tough pill to swallow. If they're out of certain items, just say so instead of giving me things I did not order! " (*Curated Review*)
" I decided to give Taco Bell another try after a particularly disappointing visit last month. Initially, I was surprised to see the manager actively communicating with staff and ensuring orders came out correctly. Unfortunately, my order still came out wrong, missing key requested items. I can't figure out why this location struggles with order accuracy. They need a complete overhaul in their operations; otherwise, I doubt I’ll return. " (*Curated Review*)
" Taco Bell used to be my go-to for a quick taco fix, but my recent visit changed everything. I ordered a classic Crunchwrap Supreme but received something completely different. I even tried explaining at the counter, but staff seemed too busy chit-chatting among themselves to listen. The wait was ridiculous, and to top it off, the food wasn’t even fresh. I know fast food isn't gourmet, but I expect at least the right ingredients. It's so disappointing to see a place I love fall so far. I won't be returning anytime soon. " (*Curated Review*)
" Last night served as a reminder of why I usually shy away from fast food chains. After waiting for more than 30 minutes in the drive-thru with only one car ahead of me, I finally got my order, which turned out to be a disaster. I requested no sour cream but received a burrito loaded with it. It wasn't just that, the server seemed to have been in a rush, neglecting to include any salsa packets with my meal. The whole experience left a bitter aftertaste. It’s clear this Taco Bell is not streamlined or organized effectively. I won't be back. " (*Curated Review*)
" I love Taco Bell for its convenient locations and unique menu items. However, in my last experience, I waited far too long in the drive-through. Once I got my food, it looked unappetizing, and I regretted not checking before leaving. The staff seemed tired and not motivated at all, which reflected in the quality of the food they served. " (*Curated Review*)
Archived Reviews (389)
" As a vegetarian, I often rely on Taco Bell for quick, customizable meal options but this place doesn’t know how to follow even simple instructions. At least three times I found beef in my orders even though I specified ‘black beans only.’ This is a serious concern when you're trying to avoid meat for dietary or ethical reasons. I hope they get their act together because it's incredibly frustrating, and I might have to start avoiding Taco Bell altogether if it continues. " (*Curated Review*)
" I came to Taco Bell as a last-minute choice for some cravings. Although it's fast food, I like their selection. On the but the last two visits, the food has been lukewarm, and I had to wait a long time to get someone to take my order because the staff was too busy gossiping. It’s a shame, as Taco Bell has potential; they just need to fix their service. " (*Curated Review*)
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