Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(213)
The restaurant struggles to maintain a legitimate Mexican food experience, leading to dissatisfaction among customers. Reports of poor service, unappetizing food, and unsanitary conditions have overshadowed occasional praises for the freshness of ingredients. Authenticity concerns are highlighted as well, affecting the overall dining experience.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (908) 953-2980
Address: 80 Morristown Rd, Bernardsville, NJ 07924, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I've had some great experiences at Chipotle in the past, but this visit was quite the opposite. They were out of the main items I wanted, and the wait was ridiculous. I ask for more salsa, and the server just looked at me. The restaurant itself was chaotic and needed some serious cleaning. I can't believe the difference just a few months can make. Do yourself a favor and find another location if you're in the area. " (*Curated Review*)
" I was really looking forward to my meal, but I have to say, this Chipotle didn't give me what I expected. The food was bland, the staff didn’t seem engaged, and my overall experience was lacking joy. I felt like I just wasted my meal on something that wasn't worth the hype. I may just start preparing Mexican food at home instead. " (*Curated Review*)
" I wanted to give this place a chance, despite hearing the negative reviews. However, my experience confirmed all the complaints I've heard. They were out of chicken, the service was incredibly slow, and when I got my food, it tasted bland. I noticed stains on the tables and the floor that needed cleaning. What a letdown! I will stick to different locations moving forward. " (*Curated Review*)
" My husband and I visited this Chipotle because we were pressed for time. We shared a burrito bowl but it wasn’t worth the time or the money. The portions were shockingly small, and the bowl was almost entirely filled with rice—what happened to the meat? Staff were less than friendly, which added to our frustration. " (*Curated Review*)
" The last time I visited this Chipotle location was a disaster. The staff was rude, I had to wait too long for my order, and when it finally came, it was missing key components. I wanted extra beans, and it was clear the employees are not trained properly on how to handle orders. I appreciate a good Chipotle burrito, but this one was poorly made. I honestly don't understand how they are still in business. " (*Curated Review*)
Archived Reviews (172)
" I’ve been to many Chipotle locations, but this one takes the cake for the worst customer experience. The lack of professionalism from the staff is a huge red flag. I felt unwanted the minute I walked in and my food had the stale taste of low-quality fast food. I will be taking my business elsewhere. " (*Curated Review*)
" I really hoped this Chipotle would be a nice dining experience, but it fell far short of expectations. The food monitor was almost always flashing 'out of order', and the tables needed cleaning. The employees didn't seem to care about the quality of their service. Overall, underwhelming, and I won't return anytime soon. " (*Curated Review*)
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