Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(213)
The restaurant struggles to maintain a legitimate Mexican food experience, leading to dissatisfaction among customers. Reports of poor service, unappetizing food, and unsanitary conditions have overshadowed occasional praises for the freshness of ingredients. Authenticity concerns are highlighted as well, affecting the overall dining experience.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (908) 953-2980
Address: 80 Morristown Rd, Bernardsville, NJ 07924, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had high hopes coming back to this Chipotle after being away for some time. Sadly, those hopes were dashed. They were out of several key ingredients, which made my bowl unsatisfying. The atmosphere inside was chaotic, and it felt like no one was paying attention to the customers. I even waited longer just to have my order taken. Despite my love for Chipotle, I'll be steering clear of this location from now on. " (*Curated Review*)
" Every time I visit, I'm met with a different array of problems. The staff always seems overwhelmed, and the cleanliness of the restaurant is questionable. My food was served cold - the chicken was dry and the guac was brown, which is definitely not appealing. If they want to hold onto loyal customers, they really need to focus on their standards and training. I really miss the quality Chipotle provided before. " (*Curated Review*)
" I used to love this Chipotle location, but my last few visits have been disappointing. The food seems to be lacking in flavor and freshness. Service is usually slow, and they often run out of items during peak hours. I've noticed that the portion sizes have decreased while the prices have gone up. It’s frustrating because I want to support this chain, but I can’t keep justifying my visits with the current quality of food and service. " (*Curated Review*)
" Chipotle usually delivers on food quality, but this location was disappointing. It's evident that this place has had management issues. The burrito I ordered was poorly wrapped and fell apart. The ingredients didn't taste fresh, and they barely put any cheese in it. Honestly, the whole experience felt rushed and unsatisfactory. I would not recommend this place to anyone looking for a proper dining experience. " (*Curated Review*)
" After moving to the area, I was excited to try this Chipotle, but it has been a major letdown each time I went. The staff always seem overwhelmed, and my orders were either wrong or missing items. This has left me to question their commitment to quality and service. I won’t be returning to this location again and wouldn’t recommend it to anyone. " (*Curated Review*)
Archived Reviews (172)
" I’ve been to many Chipotle locations, but this one takes the cake for the worst customer experience. The lack of professionalism from the staff is a huge red flag. I felt unwanted the minute I walked in and my food had the stale taste of low-quality fast food. I will be taking my business elsewhere. " (*Curated Review*)
" I really hoped this Chipotle would be a nice dining experience, but it fell far short of expectations. The food monitor was almost always flashing 'out of order', and the tables needed cleaning. The employees didn't seem to care about the quality of their service. Overall, underwhelming, and I won't return anytime soon. " (*Curated Review*)
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