Taco Bell

Fast Food Restaurant $ 3.3 (488)


The restaurant struggles with authenticity, offering a fast-food concept that lacks the genuine flavors and quality expected from traditional Mexican cuisine. The service has received considerable criticism for being inconsistent and unprofessional, resulting in a disappointing dining experience for many customers.

Overall:

2.2

(402 reviews)

Authenticity:

1.5

Atmosphere:

2.0

Service:

1.9


Restaurant website: Website

Phone number: (901) 475-1073

Address: 971 US-51, Covington, TN 38019

Opening hours

Monday: 9:00 AM – 2:00 AM
Tuesday: 9:00 AM – 2:00 AM
Wednesday: 9:00 AM – 2:00 AM
Thursday: 9:00 AM – 2:00 AM
Friday: 9:00 AM – 3:00 AM
Saturday: 9:00 AM – 3:00 AM
Sunday: 9:00 AM – 2:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" While I appreciate that Taco Bell is typically a late-night savior, I wasn't impressed with my visit at this location. I ordered a combination meal and it felt like it was thrown together. The portions seemed off, and I couldn’t help but think they were skimping on the ingredients since I was there late. It’s hard to justify the experience when compared to other locations where they actually care about service. " (*Curated Review*)

" This was an unusual visit. I went in expecting the usual Taco Bell experience, but the drive-thru took forever! I noticed they were short-staffed, but they weren't communicating with customers well. I finally got my food, but it was lukewarm at best. I can’t say I'd come back here in a hurry. I'm just tired of it feeling like a gamble every time I order. " (*Curated Review*)

" My experience at Taco Bell was disheartening. I ordered a simple menu item and somehow, they managed to mess it up. The drive-thru staff seemed to lack training, and when I corrected them, they acted annoyed. Just because it's fast food doesn’t mean customers should receive lousy treatment! I’ve been going to Taco Bell for years and this location is by far the worst I've encountered. " (*Curated Review*)

" Ordered a simple meal and was served cold food that didn’t taste right. It was clearly left sitting out before I picked it up. Additionally, the drive-thru staff didn’t seem to know how to handle simple transactions. This is not a fun experience by any means and will not be coming back. " (*Curated Review*)

" After hearing mixed reviews about this Taco Bell, I decided to try it for myself. My experience was lackluster at best. The atmosphere felt poorly managed; employees didn’t seem engaged at all and made the wait feel longer. After getting my food, the tacos had little filling and felt more like an afterthought. I can’t say I’d hurry back to this place anytime soon. " (*Curated Review*)

Archived Reviews (392)

" I visited Taco Bell last week hoping for a quick bite but left disappointed. The staff seemed unfocused and disorganized. My order had multiple mistakes, and I was left with food that was inadequate. The restaurant's inability to serve fresh and complete meals affects customer satisfaction greatly, highlighting the need for better training and service. " (*Curated Review*)

" I was very disappointed with my last visit to this Taco Bell. Staff seemed confused about orders, and after waiting far too long, I received a product that was not what I ordered. If I wanted carry-out to be a guessing game, I’d go somewhere else. Being a loyal Taco Bell customer, I'm sad to see this quality drop significantly. " (*Curated Review*)

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