Chipotle Mexican Grill
Mexican Restaurant
$
4.2
(820)
Chipotle Mexican Grill provides a convenient and mostly authentic dining experience. Customers generally enjoy the food, particularly the fresh ingredients, but have noted inconsistencies in portion sizes and service quality. Many reviewers appreciate the cleanliness of the locations; however, some highlight issues with the atmosphere and staff attitudes.
Restaurant website: Website
Phone number: (740) 452-3154
Address: 3581 Maple Ave, Zanesville, OH 43701, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" On my last visit, I ordered a tofu bowl hoping to get something new but ended up feeling let down. The proteins were somewhat bland and lacked the usual zest I expect. However, the service was friendly, and the staff acknowledged my concerns. I could tell they were trying their best amidst a busy environment. The cleanliness was satisfactory, but I really hope they can improve the flavors soon. Until then, I might explore other places as well. " (*Curated Review*)
" Chipotle is generally good, but my recent experience was not as satisfying as I had hoped. The service at the counter felt rushed, and while the food was decent, it did lack some of the nuance that I expect from them. After paying premium prices, I left feeling slightly disappointed. I’d love to see them improve their consistency and customer engagement. " (*Curated Review*)
" Nothing beats Chipotle for a casual meal! I ordered a burrito and was pleased by the generous amount of fillings. The environment was vibrant with the staff smiling and engaging positively. Every bite of that burrito was delightful, and the bowl of chips complemented it nicely. The prices are quite fair for the quality of food served, in my opinion. I’ll definitely be back for another delicious meal soon! " (*Curated Review*)
" During my last visit, I ordered takeout and was shocked when I opened the bag to find a missing item. When I called to complain, the representative was kind but couldn't resolve my issue over the phone. It's unfortunate because the food is typically delicious and fresh. I think they need to work on their customer service a bit more, especially regarding takeout orders. However, I enjoyed the burrito I had, and the flavors were spot on. " (*Curated Review*)
" I was charged extra for guacamole which was frustrating after receiving such a small amount already. The staff seemed overwhelmed and didn't manage the lunchtime crowd well. It's disheartening because I've enjoyed Chipotle for years. The cleanliness of the location was okay, but it could really use some improvement. Overall, the food is still tasty, but I left feeling less than satisfied with my experience. I might take a break from this location for a while. " (*Curated Review*)
Archived Reviews (658)
" I enjoyed a recent meal at Chipotle. The food was fresh and flavorful, but I wouldn't say it was the best I've ever had. The service was adequate, and there were no significant issues to report. The only downside was that the prices seemed a bit high for the quantity I received. Overall, it still provided a pleasant dining experience, and I'd likely return. " (*Curated Review*)
" Chipotle's burritos and bowls have become a family favorite! Whenever we’re in a rush, it’s our top choice. However, I’ve noticed that sometimes the portions are smaller during peak hours. The staff is usually friendly and attentive. The atmosphere can feel cramped during busy times, but the food quality remains excellent and fresh. It’s worth the visit every time, although a slight improvement in service could elevate the experience even more. " (*Curated Review*)
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