Cicis Pizza
Pizza Restaurant
$
3.9
(1366)
Cicis Pizza has garnered a mixed reputation with many customers highlighting issues with cleanliness and food safety, which raises concerns about its overall authenticity. The buffet style and variety appeal to families, but the inconsistency in food quality and service has resulted in numerous negative experiences.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (423) 485-0900
Address: 2288 Gunbarrel Rd #186, Chattanooga, TN 37421, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have mixed feelings about this Cicis location. My kids love the buffet concept, and we often take advantage of the vast variety. However, during our last visit, the cleanliness left a lot to be desired. The pizza itself was decent but certainly not extraordinary. The salad bar was also a letdown – several ingredients were unkempt and the dressing options were out. It's supposed to be a family-friendly environment, but the lack of supervision for younger kids running around added to the chaos. If they're able to improve their cleanliness and keep up with restocking, I can see us returning. " (*Curated Review*)
" I came to Cicis for a quick family meal, and it seemed straightforward at first glance. However, once inside, I noticed that the staff seemed overwhelmed and unable to keep up with cleaning and supplies. The pizzas that were served were alright, but a couple had obviously been sitting for too long. I could tell that management needs to improve on staff training and cleanliness. It’s quite unfortunate because the buffet offers decent variety for a family setting, but my last experience was less than ideal. I may consider other options very soon. " (*Curated Review*)
" Cicis Pizza was once a favorite for family snacks, but recently, I've been losing faith in this venue. It used to be easy to come in and find fresh pizza on every visit, but I think they've really dropped the ball lately. On my last visit, there seemed to be a shortage of staff, resulting in slow service and little attention to cleanliness. While I did find some pizzas to be decent, they fell flat in terms of freshness and taste. I genuinely hope they can rectify these issues soon – I don’t want to give up on this restaurant just yet. " (*Curated Review*)
" Had hoped to have a pleasant meal here at Cicis, but unfortunately, the experience was underwhelming. The food was okay but lacked the fresh taste I remember. The salad bar had so many empty salad dressings and was poorly stocked. Service was very slow and inattentive. The environment had a slightly unpleasant smell too. Though the prices are reasonable, I left feeling that perhaps the price didn’t justify the offerings. I really wanted to enjoy my meal, but it just wasn’t happening today. " (*Curated Review*)
" I visited this Cicis location with great intent for a family gathering, but the experience was less than stellar. The pizzas lack the freshness and flavor you'd expect, and many of the tables were left dirty. The atmosphere was too chaotic for a comfortable dining experience. Despite the disappointing outing, the buffet pricing remains budget-friendly, so perhaps that's why it still attracts people. I'd advise management to address cleanliness and food safety – these are paramount areas that need immediate improvement to win back customers. " (*Curated Review*)
Archived Reviews (1094)
" I honestly used to like Cicis but I am starting to understand why others have been sharing such negative experiences. The last visit had a considerable amount of chaos! Our table had not been cleaned, and the staff seemed more focused on chatting with one another than attending to customers. The pizzas that were out were cold and lacked the usual flavor. I strongly feel they need to make significant improvements in management and employee training. The buffet concept is great, but it really needs to be better executed. For now, I’m not sure when we’ll be back. " (*Curated Review*)
" I had an average experience at Cicis. The variety available can be appealing, but the atmosphere is chaotic, and cleanliness is something they need to work on extensively. I had an experience where the drinks weren't served until well after I finished my pizza, which was frustrating. It's a pizza buffet, so the expectation is for fresh, hot food continually, but I felt it fell short of that standard. For now, I might give it a break before heading back. I really want Cicis to improve more than anything. " (*Curated Review*)
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