Chipotle Mexican Grill
Mexican Restaurant
$
3.2
(130)
Chipotle Mexican Grill in Independence has faced numerous criticisms regarding food authenticity, with many customers noting inconsistencies in portions and service. While the restaurant is a recognized chain known for its fresh ingredients, the quality has suffered at this location, leading to disappointment among frequent patrons. Some customers have expressed frustration over the absence of key food items and general mismanagement.
Restaurant website: Website
Phone number: (859) 495-0122
Address: 2020 Declaration Dr, Independence, KY 41051, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Had an excellent experience last week at this location! I ordered my usual burrito with extra steak, and they made it perfectly! The staff was friendly and very eager to help. I actually enjoyed the ambiance too – it was organized and felt inviting. After reading so many bad reviews, I was pleasantly surprised by my experience. Considering how many bad experiences others had, maybe timing really is everything! I would definitely return and recommend my friends check it out as well. " (*Curated Review*)
" I stumbled upon this Chipotle location when I was searching for somewhere to eat. I had my eyes set on a burrito, but the choices were limited due to them running out of items. The staff managed to put together a decent meal, but it felt like a rushed job. I might give it another chance down the road, but there are definitely better options nearby. " (*Curated Review*)
" I made a trip to Chipotle with my family last weekend. The atmosphere felt unwelcoming, as the tables were dirty and the line was exasperatingly long. Even worse, we were told they weren’t serving guacamole because they were out. How do you run out of guacamole at Chipotle?? The staff was not efficient, and the portion sizes left much to be desired. I’m really questioning the management of this place. " (*Curated Review*)
" I’ve been a loyal Chipotle fan for years, but my recent experiences at this location have been disheartening. During my last visit, I was excited to try their new beef barbacoa, only to find it tough and fatty. While the staff was friendly, they clearly need more training. When I ordered a burrito bowl, I opted for extra protein but felt ripped off as the portion was quite small. I just can't justify coming back here again after multiple disappointing meals. " (*Curated Review*)
" I’ve visited this Chipotle multiple times hoping things would get better, but I’m officially done with it. Every time I go, they’re out of something I want to order — last week it was black beans, this time it was steak! The place was filled with people, yet there were only a couple of staff members working. I left with a half-hearted burrito that tasted bland and felt skimpy in size. What a waste of money. " (*Curated Review*)
Archived Reviews (106)
" I visited this Chipotle a few days ago, and I couldn't believe how messy and unorganized it was. The tables were all dirty, and the staff seemed to be scrambling around, unsure of what to do next. I received my order only after a lengthy waiting period, and to make matters worse, I wasn’t even given the correct items! This place truly needs better management. It’s a shame because Chipotle has been one of my favorite places to eat. " (*Curated Review*)
" I’ve been avoiding this Chipotle due to the bad reviews I read, but curiosity got the best of me and I finally went in. Honestly, I had one of the best burritos ever! The staff were friendly and quick, my meal was made right on the spot, and it tasted fresh. I don't know what the fuss is about, because my experience was a home run! I would definitely recommend giving them a chance! " (*Curated Review*)
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