Chipotle Mexican Grill
Mexican Restaurant
$
3.6
(343)
Chipotle Mexican Grill has had mixed reviews regarding its food quality, particularly its authenticity. While many customers appreciate the flavors reminiscent of traditional Mexican cuisine, others have expressed disappointment with the inconsistency in portion sizes and the quality of service. The overall experience seems to vary significantly based on the time of visit and staffing levels.
Restaurant website: Website
Phone number: (937) 595-0076
Address: 1551 S Main St, Bellefontaine, OH 43311, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have had multiple instances of disappointing experiences at this location. From missing items to poor customer service, it’s always something! If they could just figure out their processes, I would be excited to eat here again. I think I might wait a while before my next visit. " (*Curated Review*)
" I think I found my next go-to spot for lunches! Stopped at Chipotle on a whim, and it has pleasantly surprised me. The burrito was packed with fresh ingredients, and the flavors shone through. Service was on point, and I loved the lively atmosphere, very welcoming indeed! I am looking forward to returning soon. " (*Curated Review*)
" Each visit to Chipotle has been met with mixed emotions. I love the concept of personalize my bowl, yet the execution can often feel flawed. My last trip was borderline frustrating: not only was the staff stretching themselves too thin, but they were out of many items I wanted. The portion size also seemed stingy that day. I am not ready to give up on Chipotle yet, but I hope the values of quality and customer service become priorities once again. " (*Curated Review*)
" I frequented this Chipotle for years, but my latest visit left me perplexed. While their burritos used to be bursting with flavor, my last order felt definitely lackluster. The rice had an odd texture, almost hard, and the portions were a shadow of what I remember. Staff were pleasant but seemed overwhelmed, which resulted in a long wait time. I still love Chipotle overall, but this location needs to step up its game. Sadly, it might be time to explore other Mexican spots in the area. " (*Curated Review*)
" I had an unexpected delightful experience at Chipotle! Despite some past complaints about service, today, the staff was prompt and efficient. The food was fresh and tasted homemade! I ordered a burrito with double chicken—something I often skip, but don’t regret! I’ll definitely be returning for another dose of their flavors and hopefully, an equally pleasant atmosphere next time. This is exactly what I needed to have a good day! " (*Curated Review*)
Archived Reviews (276)
" Clean facility, friendly staff, but my food was a letdown. The chicken was undercooked, and I needed to return it. Afterward, I noticed that the rice tasted stale. I thought they had better quality control at Chipotle, but evidently, this location needs improvement. I'll likely steer clear of this branch moving forward. " (*Curated Review*)
" Five-star service! Despite my order being incomplete, I was satisfied by how courteous and accommodating the staff was. They really went out of their way to make my experience enjoyable. I appreciate great service, but I do expect my food to be perfect too. Let's hope next time, everything is right! " (*Curated Review*)
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