El Pollo Loco
Mexican Restaurant
$
4.2
(383)
El Pollo Loco is well-regarded for its grilled chicken and authentic Mexican flavors, which are rooted in traditional recipes. Customers appreciate the taste and freshness of the food, but service inconsistencies and portion sizes are frequently noted as areas for improvement.
Open until 9:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (805) 525-4900
Address: 252 W Harvard Blvd, Santa Paula, CA 93060, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Honestly, I had mixed feelings about my last experience. The chicken tasted great, but I was surprised by how little meat I found in my burrito. It felt more like a bean bowl than anything else! On the positive side, the staff was friendly, and the restaurant was clean. " (*Curated Review*)
" Every time I visit this location, it seems to have improved, especially in service. The chicken is tasty and smoky, which I adore, but sometimes the sides leave a lot to be desired. I wish they were more generous with portions! " (*Curated Review*)
" I had a birthday party and ordered from El Pollo Loco. Everyone was raving about the food! The chicken was the highlight of the meal, but I had some service hiccups, like missing sides. Still, I will use them again because their food is worth it! " (*Curated Review*)
" While I love the food at El Pollo Loco, the drive-thru service leaves a lot to be desired. I often find it takes longer than it should. Today my order was also wrong, which soured my experience. I hope they can improve their efficiency. " (*Curated Review*)
" I recently visited the location and was pleasantly surprised at how fresh everything tasted. The chicken was juicy, and the flavors were vibrant. I can’t wait to go back! The only downer was the slight wait in the drive-thru. " (*Curated Review*)
Archived Reviews (308)
" El Pollo Loco is a go-to spot for my family. The original pollo bowl is our favorite, but they should really consider adjusting portion sizes. Sometimes it feels like we get more rice than chicken. The flavors are fantastic, and the staff is usually helpful. " (*Curated Review*)
" I tried the new double chicken burrito last month and found it to be delicious! But I wish it came with extra chicken, it felt like it was just average. The environment was nice, and the staff was engaging, which brightened my day. Overall a decent spot for quick bites. " (*Curated Review*)
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