El Pollo Loco

Mexican Restaurant $ 4.1 (1283)


El Pollo Loco is well-regarded for its flavorful grilled chicken and fresh ingredients, providing a mostly authentic dining experience. Customers frequently appreciate the friendly staff and quick service, although some have reported inaccuracies in orders and occasional dryness in chicken. Overall, it strikes a good balance between affordability and meal quality.

Overall:

4.5

(1038 reviews)

Authenticity:

4.2

Atmosphere:

4.2

Service:

4.3


Restaurant website: Website

Phone number: (801) 360-9436

Address: 76 E University Pkwy, Orem, UT 84058, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 7:00 – 7:30 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I’ve always wanted to try El Pollo Loco, and I finally did! Their grilled chicken lives up to the hype—super tasty! However, some of my sides were not what I expected, especially the beans. I would definitely return to try more of their menu but hope to have a better experience with their sides next time. " (*Curated Review*)

" My family loves El Pollo Loco! The chicken is always consistent and yummy. The salsas are a great complement. The service can vary, as sometimes they seem overwhelmed. The atmosphere is relaxed and fun—a great place for families. I’d definitely recommend it for a casual family dinner. " (*Curated Review*)

" I decided to try El Pollo Loco on a whim due to a friend's recommendation and I was very impressed! The chicken was grilled to perfection, and the ambiance made for a relaxed dining experience. I plan to return for sure, but I do hope the staff can work on their speed. " (*Curated Review*)

" I just love El Pollo Loco's grilled chicken! Every time I've been here, I’ve had a consistently good experience—delicious food at a decent price. The environment is welcoming, although it can get busy. Just a note for potential diners—be prepared for possible waits during peak hours. Highly recommend! " (*Curated Review*)

" El Pollo Loco is a solid choice for anyone craving grilled chicken! Their flavor is excellent, and I love the variety in their menu. Usually, the staff is friendly, but I’ve noticed some lapses in service during peak hours. Still, it’s definitely worth it for the food! " (*Curated Review*)

Archived Reviews (1028)

" What a pleasant dining experience at El Pollo Loco! From the moment I walked in, the smell of the grilled chicken was inviting. Their portions are generous, and I love being able to customize my bowl with fresh toppings. The only downside was it was a bit noisy during peak hours, but it’s still a wonderful place to eat. " (*Curated Review*)

" My last visit to El Pollo Loco was fantastic! The chicken tacos were amazing, packed with flavor, making my taste buds happy. I genuinely appreciated the cleanliness of the restaurant. The staff could have been a bit quicker, but overall, it was a great experience I want to have again soon. " (*Curated Review*)

More reviews not shown...

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