El Pollo Loco
Mexican Restaurant
$
4.1
(1283)
El Pollo Loco is well-regarded for its flavorful grilled chicken and fresh ingredients, providing a mostly authentic dining experience. Customers frequently appreciate the friendly staff and quick service, although some have reported inaccuracies in orders and occasional dryness in chicken. Overall, it strikes a good balance between affordability and meal quality.
Restaurant website: Website
Phone number: (801) 360-9436
Address: 76 E University Pkwy, Orem, UT 84058, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" El Pollo Loco is my go-to for Mexican-style grilled chicken. I’ve always appreciated how they grill their chicken to perfection—not too dry, very flavorful. The staff is great, too. I enjoy the fast service, which is perfect for my lunch break. Affordable prices are an added bonus! " (*Curated Review*)
" What an incredible experience! The chicken was flavorful and exceeded my expectations. I appreciate watching my food being prepared fresh; it adds to the experience. My only critique is that the dining area seemed a bit too crowded, but it’s expected during mealtime. Other than that, I highly recommend for families! " (*Curated Review*)
" Absolutely love the sauces at El Pollo Loco! They complement their grilled chicken perfectly. My favorite is the cilantro dressing! I usually take my meal to-go because it's always busy, but the staff is quick and friendly whether dining in or taking out. Never had a bad experience, can’t wait to go back! " (*Curated Review*)
" The chicken was decent but didn't stand out much. I ordered the two-piece meal, and while it was satisfactory, I expected it to be juicier and more flavorful. The service was friendly, but it did take a while to receive our order. I might give it another shot, but I hope the chicken is cooked better next time. " (*Curated Review*)
" I had a wonderful experience at El Pollo Loco recently! The food was freshly prepared, and it was a joy to watch it being grilled. I ordered a family pack, and it was incredibly filling. The staff was friendly but a bit slow. Overall, I will be back, and I’m excited to try more items on the menu! " (*Curated Review*)
Archived Reviews (1028)
" What a pleasant dining experience at El Pollo Loco! From the moment I walked in, the smell of the grilled chicken was inviting. Their portions are generous, and I love being able to customize my bowl with fresh toppings. The only downside was it was a bit noisy during peak hours, but it’s still a wonderful place to eat. " (*Curated Review*)
" My last visit to El Pollo Loco was fantastic! The chicken tacos were amazing, packed with flavor, making my taste buds happy. I genuinely appreciated the cleanliness of the restaurant. The staff could have been a bit quicker, but overall, it was a great experience I want to have again soon. " (*Curated Review*)
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