El Pollo Loco
Mexican Restaurant
$
4.2
(539)
El Pollo Loco is widely acknowledged for its flavorful grilled chicken, prepared authentically to enhance its traditional Mexican roots. Many guests appreciate the value for money it offers, with generous portions and fresh ingredients enhancing their dining experience. Despite some inconsistencies in service, the overall satisfaction remains high, with many patrons eager to return.
Restaurant website: Website
Phone number: (925) 375-1178
Address: 1551 Monument Blvd, Concord, CA 94520, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I went to El Pollo Loco recently and was pleasantly surprised by how fresh everything tasted! The grilled chicken is always a favorite, and I appreciate their focus on healthy options. The only downside was the cleanliness of the restaurant—it could use a bit more attention. The staff was friendly but slightly absent-minded. I enjoyed my meal overall and will likely return if I’m in the area again. " (*Curated Review*)
" Unfortunately, my visit was less than satisfactory. The service was quite slow, and the staff appeared overwhelmed. When I finally received my food, the chicken was tasty, as expected, but the sides left a lot to be desired. The portion size felt inadequate for the price. I hope this is just a one-off experience because I've enjoyed El Pollo Loco in the past. I might give it another chance in the future. " (*Curated Review*)
" Every time I go to El Pollo Loco, the chicken is juicy and bursting with flavor! Their drive-thru is efficient, which is a plus when you’re on the go. I ordered the grilled chicken tacos, and they were tasty. The only downside was that my order was slightly incorrect, but the staff fixed it quickly. Overall, a reliable spot for a quick and delicious meal! " (*Curated Review*)
" El Pollo Loco has been my favorite go-to when I need a quick meal. I love their chicken tacos; they are always authentic and delicious. However, my last experience was mixed. The staff was friendly, but it took too long to get my order ready, and I noticed some tables were not cleaned properly. Still, I love the food so much that I know I'll be back to give it another try! " (*Curated Review*)
" If you love grilled chicken, you must stop by El Pollo Loco! I went last Saturday, and everything was fresh. I got the family meal, and there was plenty of food for everyone. The atmosphere is great—perfect for families or casual meet-ups. The only downside was a slight wait since the drive-thru line was long, but it was worth it once we got our food. Best part? The taste—so authentic and delicious! " (*Curated Review*)
Archived Reviews (433)
" El Pollo Loco has a great menu selection, but my last experience wasn't what I hoped for. The chicken was on the dry side compared to my previous visits. Service seemed a bit slow, and I expected a bit more enthusiasm from the staff given how busy it was. I still enjoy the laid-back atmosphere and the fresh ingredients, so I will give it another shot. Hoping for better preparation next time! " (*Curated Review*)
" Just had an unforgettable experience at El Pollo Loco! I took my kids there for dinner, and it was a big hit. The chicken tacos were crispy, and the flavors were on point. The atmosphere was fun and lively, perfect for a family night out. The service staff went above and beyond to cater to our needs. I really hope they keep up this level of quality! " (*Curated Review*)
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