El Pollo Loco

Mexican Restaurant $ 4.2 (624)


El Pollo Loco generally provides a satisfying dining experience, characterized by its flavorful, grilled chicken and other offerings that hint at authentic Mexican cuisine. Customers appreciate the attentive service, and many left feeling positive about their meals. However, there are occasional mentions of inconsistency in food preparation and missing items from orders, which detracts from the experience.

Overall:

4.5

(511 reviews)

Authenticity:

4.2

Atmosphere:

4.1

Service:

4.4


Restaurant website: Website

Phone number: (562) 942-2567

Address: 9431 Slauson Ave, Pico Rivera, CA 90660, USA

Opening hours

Monday: 9:30 AM – 10:00 PM
Tuesday: 9:30 AM – 10:00 PM
Wednesday: 9:30 AM – 10:00 PM
Thursday: 9:30 AM – 10:00 PM
Friday: 9:30 AM – 10:00 PM
Saturday: 9:30 AM – 10:00 PM
Sunday: 9:30 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Definitely a five-star experience! The Pollo Bowl I ordered was delicious, loaded with fresh ingredients and just bursting with flavor. I loved that the staff were super friendly and attentive, which made the meal even more enjoyable. Also, the atmosphere helps create a great dining experience, with its casual and inviting feel. I can't say enough good things about this place! Returning soon! " (*Curated Review*)

" I was disappointed with my recent visit. While I enjoyed the food, the service left a lot to be desired. I waited a long time for my order, and when the employee finally came to take it, they seemed confused about what I asked for. This might have just been a busy day, but I hope to see improvement next time. " (*Curated Review*)

" I recently visited El Pollo Loco, and I was very impressed! The staff was incredibly welcoming and attentive. I ordered the grilled chicken meal, and it was cooked to perfection - juicy and flavorful! The sides were fresh, and I particularly enjoyed the beans and rice. The atmosphere was lively, making it the perfect spot for a casual dinner. I will definitely be back for more! " (*Curated Review*)

" El Pollo Loco continues to be one of my family’s go-to spots for quick meals! The chicken is consistently flavorful, and the drive-thru experience is usually a breeze. Friendly faces at the window keep us coming back. We really appreciate the consistent quality of their food, too! " (*Curated Review*)

" I fell in love with the chicken at El Pollo Loco! Each time I visit, the flavors are consistent, and the grilled chicken genuinely steals the show. My favorite is still their burrito with the spicy avocado dressing. The staff is quick, friendly, and always check in on my meal. I can't recommend this place enough; it's become a regular stop for me now! " (*Curated Review*)

Archived Reviews (501)

" I wish I had a better experience here. Although the food was decent, the staff was pretty disorganized, causing delays in taking our orders. There weren't enough staff on hand during lunch hours. I appreciate the flavors, but the service aspect needs a big improvement. Perhaps next time will be different. " (*Curated Review*)

" Had a lovely time dining at El Pollo Loco last week! The atmosphere was vibrant, and the staff seemed genuinely happy to be there, creating a welcoming environment. I enjoyed the Pollo Bowl, which was generously portioned and packed with fresh ingredients. My daughter loved her quesadilla too. We left full and satisfied after a delightful meal. " (*Curated Review*)

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